I ordered the boxers 9-7 ,now we are…
I ordered the boxers 9-7 ,now we are living 15-7 ,and i still have no boxers,yesterday i asked them where my boxers are,than i finally heard they where in back order, due to no delivery from suppliers.
I expected them to contact me if they cann't deliver on time, and not just respons after my email after 6 days
Reply from BOXR Underwear
We’re very sorry that you had to contact us yourself before learning that your order was on backorder. We completely understand that you expected to be informed proactively when we were unable to dispatch it on time.
We apologise for both the delay and the lack of communication. Unfortunately, we’re unable to contact you directly from the information linked to this review. Please contact our customer support team with your order number so we can review the available options and help resolve this as quickly as possible. 💙