I ordered a package on March 20th and…
I ordered a package on March 20th and haven't received anything yet. It's May 3rd. I tried contacting them twice. I got an automatic response and nothing else.
Reply from My American Shop
Hello,
We sincerely apologize for the delay with your order and for the lack of follow-up after your messages.
Waiting this long without receiving clear information is understandably frustrating, and we completely understand your disappointment. The automatic reply you received should have been followed by a response from our support team, and we regret that this did not happen.
Please contact us again via private message or through our customer support with your order number so we can urgently review your case and provide you with an update or appropriate solution as quickly as possible.
Thank you for bringing this to our attention, and again, we are sorry for the inconvenience caused.
My American Shop team