They took money from my bank without…
They took money from my bank without consent three times, even if I cancelled the subscription in time. No chance to communicate with them for a claim. No answer e mails the chat online doesn’t give a help. Totally scam,
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Alberto,
We are sorry to hear that this situation has caused you so much frustration. We understand how concerning it can be when there is uncertainty around cancellations, charges, and communication.
The subscription remains active until it has been cancelled correctly and within the applicable timeframe. We understand that this can be confusing if the cancellation was believed to be completed.
We would like to review your situation carefully to understand what happened in your specific case and assist you further.
To help review your case and assist you directly, we have requested your details via Trustpilot’s secure system so our support team can contact you.
Kind regards,
Rentola Team