Customer (Dis)Service from Hell
New user to Uber. Since I used the service last year we've relocated. In trying to update my home address Uber cancelled my account stating, "Your account has been suspended for activity that violates our Terms of use and will be unavailable until further notice" refusing to inform me what violation in a multipage document caused the cancellation. I've been cut off from access so I cannot initiate another inquiry and my replies to this arbitrary dismissal go unanswered.
What a horrible way to run a company, refusing service to willing customers.