After over a decade on Twitch
After over a decade on Twitch, I am essentially being locked out of my own account due to their forced reliance on the Authy 2FA system. It is absolutely ridiculous that a platform this large requires you to download and troubleshoot a third-party app just to access your own profile.
I’ve spent days trying to log in. I waited the mandatory 24-hour recovery period, and still, the SMS codes never arrive. Twitch Support’s solution is a circular loop of troubleshooting that leads nowhere. Forcing legacy users into a buggy, third-party verification system is a slap in the face to those who have supported the platform since the beginning.
If you value your digital security or your time, be warned: if anything goes wrong with their specific chosen 2FA partner, Twitch will offer almost zero help in recovering your account. I’m at the point of giving up on the platform entirely. Fix your infrastructure and stop forcing third-party apps on your users.