Worst Customer Service Experience Ever
I ordered a Dyson Airwrap in early November and never received the product. Two months later, I am still waiting for the refund I was promised. This is not just poor service—it is disgraceful for a brand that claims to be premium.
I have spent weeks trying to resolve this, making over 20 calls, sending countless emails, and even reaching out on social media. Dyson has ignored me at every step. I provided clear proof that the item was never delivered, yet they have done absolutely nothing.
This is beyond unacceptable. Holding on to a large payment for months without delivering the product or refunding the customer is unethical and feels like fraud. Dyson’s customer service is the worst I have ever experienced—worse than the cheapest, most unreliable online stores.
I will never buy from Dyson again and strongly advise everyone to stay away. If you value your money and peace of mind, do not trust this company.