Premium membership scam
You need a premium membership to send messages, to read messages. There is only a preview of a message and you have to unlock a premium membership to read. This is not a service that connects people unless you pay for it. Feels like a scam.
Reply from Putzperle.de
Hello Nicole
Thank you for your review.
We regret that there seems to have been a misunderstanding and that, despite numerous references on our platform, we were unable to make it clear to you how Putzperle.de works.
As a basic member, you can browse all profiles and see if there are any domestic helpers that suit you. You can also sign up, create a job offer and receive suitable applications. If you then want to make full use of our service, an inexpensive premium membership is required. There are no hidden costs with us. We point this out clearly and transparently everywhere.
E.g. here
👉Price page: https://putzperle.de/en/pages/prices
👉Help Centre: https://putzperle.de/en/help-centre/membership-payment
👉How it works: https://putzperle.de/en/how-does-it-work
👉What features does the free basic membership offer: https://putzperle.de/en/help-centre/what-functions-does-the-free-basic-membership-have
After creating your job offer free of charge, you can see if you receive any applications. This means you only have to pay once domestic helpers have actually applied to you – and not before, as is the case with some other providers. Putzperle.de can therefore be tested completely free of charge and without obligation.
Unlike employment agencies, we only charge a small fee for using the full range of functions on our platform, instead of earning money from the hourly wages of domestic helpers. We are convinced that this concept is more advantageous for both you and the helpers.
In addition, our satisfaction guarantee always applies: if you are not satisfied with our service, we will refund your money – guaranteed!
You can find more information here: https://putzperle.de/en/help-centre/what-is-the-satisfaction-guarantee-and-when-can-i-claim-it
Please feel free to contact our customer support directly at info@putzperle.de. We will be happy to take the time to look at your request with you and explain exactly how our platform works.
Kind regards
Djamila and the team at Putzperle.de