Dissapointing Supprort Team and Broken Tracking
I don’t normally write reviews, but Mychips has officially reached a point of absurdity. Their offer wall is fine when it works, but their tracking is selectively broken—consistently picking up small milestones while "failing" to track the high-payout tasks.
I am specifically disgusted by my experience with the Cryptogram offer. Everything tracked perfectly until I reached the Bonus Tasks, Level 250, and Level 300. I submitted undeniable video proof with timestamps and screenshots of my history. Support’s response was a canned "tracking issue" excuse followed by a measly "consolation prize" that was a fraction of the actual reward. It felt like a mockery.
They clearly didn’t even look at my evidence. To be clear: I did not use a VPN or change networks. It is impossible for some tasks to track and others to fail unless the fault lies entirely with Mychips.
Beyond my case, Mychips has a predatory habit: if a user reaches out mid-offer due to a tracking glitch, they will often straight-up close the entire offer on you. Mychips, stop scamming your users. If an offer tracks the small steps but "breaks" on the biggest payouts, you need to honor the proof provided. Change your support process and credit people what they are actually owed. If you truly care about your customers, look at the evidence I provided and give me what I am owed.
Reply from MyChips
We’re very sorry to hear about this experience and completely understand your frustration.
Please contact our support again and mention in your ticket that you were sent by the Trustpilot team, including all the evidence you’ve shared. This will help us escalate your case properly and review the tracking and rewards issues in full detail. We truly want to make this right.