Lot of scam on the platform
My house is advertised on rentola, however, not for rent…. I’ve reported the scam, but no response. Even after a few weeks. I had a woman coming by my house to check it out. Horrible service and very likely you will be scammed via the platform.
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Roosmarijn,
We’re truly sorry to read that this situation has affected you in this way. We understand how concerning it must have been to discover your property advertised without your intention and to have someone visit unexpectedly.
Rentola functions as an aggregator, collecting property listings from multiple external sources. While we conduct our own quality checks, we cannot always guarantee that every listing is perfectly accurate, especially if details are changed or removed by the original source. This is exactly why user reports are so important to us. Listings that appear misleading, non-existent, or outdated should be reported directly through the platform, so our team can investigate and take appropriate action, including correction or removal where necessary.
We would very much like to review your specific case urgently to ensure the matter is addressed properly.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team