KR

Kristine

United States

Reviews

Review of Cartorya


Rated 5 out of 5 stars

Mistake fixed promptly

Product is advertised well. When a mistake was made, Durian immediately rectified it to my satisfaction.

September 1, 2026
Unprompted review

Reply from Cartorya

Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team

Review of Testlibrary

Review of Derila Pillow


Rated 4 out of 5 stars

It was good

It was good, but too many offers to upgrade or add to order.

September 18, 2025
Unprompted review

Reply from Derila Pillow

Hello Kristine,

Thank you for your feedback. We appreciate you taking the time to share your experience with us. We understand that receiving too many offers to upgrade or add to your order can be overwhelming, and we strive to make the purchasing process as smooth as possible for our customers.

If you have any further questions or need assistance with your order, please feel free to reach out to our customer service team at https://support.derila.com. We are here to help.

Thank you once again for your review and for choosing Derila.

Best regards,
Derila Support Team

Review of ThriftBooks


Rated 3 out of 5 stars

The used book was in bad condition

The used book was not in good condition. The jacket was torn and it had handwritten notes throughout.

April 30, 2025

Reply from ThriftBooks



Hello, there.
We're sorry to hear about your experience with the condition of your recent order. At ThriftBooks, we strive to accurately represent the condition of each book we sell, but it sounds like we fell short in this case.

We would like to make it right by either replacing the book with a better-condition copy or providing a refund. Please reach out to our customer service team with your order details and we'll do our best to resolve the issue promptly. https://www.thriftbooks.com/contact.aspx

Thank you for bringing this to our attention and allowing us the opportunity to make it right.

Olivia