Lisa C

Australia

Reviews

Review of Con-X-ion


Rated 1 out of 5 stars

I entered the correct flight number and time

I entered the correct flight number, date and time into my booking. The booking form asked for the flight details, which I completed correctly.
When I arrived, I was told I should have entered my arrival time instead. However, the website does not mention that it requires the arrival time rather than the flight time.
As a result, I had to wait four hours for the transfer. This was extremely frustrating and could have been avoided if the booking instructions had been clear.

July 20, 2026
Unprompted review

Review of Safeguard Pest Control


Rated 1 out of 5 stars

Safeguard installed a termite barrier…

Safeguard installed a termite barrier control system at my property in 2022. My understanding was that this treatment was intended to last 8 years as per their documents.
However, the most recent annual report stated there was no barrier control in place and I was then offered to purchase new barrier control program. After I queried this, the report was updated and I was told the barrier control was due for renewal in 2027.
This has caused confusion and concern, particularly because the 2022 treatment was meant to last longer than that. The recent report also seemed much less detailed than previous reports.
I have had to contact Safeguard multiple times to clarify the issue, which has been frustrating and time-consuming. Overall, I am disappointed with the lack of clarity, consistency and proper acknowledgement of the existing barrier control system.

May 8, 2026
Unprompted review

Review of SmartyApp


Rated 1 out of 5 stars

Scam -

Scam - hidden auto subscription that takes multiple debits

January 29, 2026
Unprompted review

Review of Smarty


Rated 1 out of 5 stars

Scam

Scam - auto subscribe you with hidden fine print

January 29, 2026
Unprompted review

Reply from Smarty

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.

Review of NewMindStart


Rated 1 out of 5 stars

Hidden Subscription Charges

I purchased a course from this platform and was shocked to find that a subscription was automatically added without my permission. I received one invoice for the course and, within a minute, another for a subscription I never selected. There was no time to revisit the cart or knowingly opt in.

I was extremely careful the second time I purchased a different course — ensuring I didn’t add any extras — yet the same thing happened again. This has wasted my time and caused unnecessary frustration trying to resolve charges I didn’t agree to.

If a subscription is going to be added, it should be clearly disclosed and require active consent. This feels misleading and reflects poorly on the company’s billing practices.

May 28, 2025
Unprompted review

Reply from NewMindStart

Hi Lisa,

We appreciate your feedback.

The subscription terms, including the 7-day trial and the auto-renewal process, are proclaimed during the purchase process and included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered.

Unfortunately, we were unable to locate your account in our system based on the information provided here.

Please contact us via WhatsApp https://wa.me/19292351304 or email hello@newmindstart.com if you still have any issues to be resolved.
We’re here to help!

Best regards,
Customer Support Team at NewMindStart

Review of Ink Station