Melanie

Switzerland

Reviews

Review of Planet - Merchants

Jun 4, 2026

Gery was very helpful and patient with…

Gery was very helpful and patient with my request.

June 4, 2026

Unprompted review

Reply from Planet - Merchants

Jun 5, 2026

Hi Melanie,
Thank you for sharing your positive experience with Gery! We’re thrilled to know that our team member exceeded your expectations. We will make sure to pass on your kind words to Gery and her
manager.
Best wishes,
Planet Customer Experience Team

Review of Planet - Merchants

Jan 3, 2025

Susana!

Susana was extremely helpful. She tried to find a solution to our problem in various ways and took her time in doing so.

January 3, 2025

Unprompted review

Reply from Planet - Merchants

Jan 6, 2025

Hi Melanie,

Thank you for sharing your positive experience with Susana! We’re thrilled to know that our team member met your expectations. We will make sure to pass on your kind words to Susana and their manager.

Best wishes,
Planet Customer Experience Team