Stoyan S.

Got my order in less than 5 minutes (PoE 2 Standard SC). Really fast (generic items EO) so thigh might be related.

Really bad quality electronics, I bought some headphones and they worked just fine when I tested them, but after a few days they automatically started lowering the volume. The shop declined a replacement or return because I did not save the box?! Should I save a box for 2 years for every product I buy? I will have to rent storage rooms just for the boxes.

I am writing this review to share my deeply disappointing experience with Paysera as both a personal and business client. Initially, I completed the KYC process on a personal level without issue, followed by the KYC process for my business account. After a few days of seemingly normal usage, my account was suddenly deactivated without any right to appeal. The only explanation provided was a vague reference to their Terms of Service, without any specific details or further elaboration.

Despite multiple attempts to contact them via calls and emails, I received no clear answers or resolution. My account remained deactivated, leaving me unable to access my funds or continue any transactions. To make matters worse, their business manager failed to respond, adding to the frustration and lack of professionalism.

The most alarming incident occurred when they mistakenly sent me documents belonging to another company. This included sensitive information such as the company's bank details. Such a breach of confidentiality raises serious concerns about Paysera’s internal processes and data security practices.

Overall, my experience with Paysera was nothing short of a nightmare. Their lack of transparency, poor customer service, and apparent mishandling of sensitive information make them an unreliable and untrustworthy partner for personal or business financial needs. I strongly advise caution to anyone considering using their services.

They closed my shop of handmade crafts without any specific reason even after everything in my account was verified. They did not respond to any of my questions and permanently disabled the account.

I signed up for a trial period with Curve to explore its features, but I ended up deeply regretting it. Upon the conclusion of the trial, I was automatically enrolled in their premium plan without my explicit consent or clear notification. The cashback program was also misleading, requiring selection from a list of specific merchants, which was not made clear upfront. This felt deceptive and contributed to my decision to stop using the service.

Months later, I was shocked to find that I had been continuously charged for the premium plan despite not using the service. My attempts to resolve the issue were met with confusing navigation and aggressive 'dark patterns' that seemed designed to trap me into paying more. To make matters worse, I noticed that the monthly fees had increased beyond what was initially stated, adding to my frustration.

I reached out to Curve's customer service, hoping for a resolution, but was only met with a template response. Instead of addressing my concerns, they advised me to complain to the Bank of Lithuania! The issue was never resolved, and their customer support was dismissive and unhelpful.

I strongly advise against using Curve. Their lack of transparency, hidden fees, and aggressive customer interaction practices are designed to exploit users, and their support team clearly has no interest in resolving real issues. Avoid this service at all costs!