I was able customer with Hostinger for…
I was an able customer with Hostinger for 2 years and right before my domains were due to be renewed, I turned off the auto renewal by disabling the Togo switch which is located in the manage my domain area. My website was not set to be renewed until 10-14-2024 but they (Hostinger) still automatically charged me renewal fees on September 21, 2024 which was way before the renewal date. I even disabled the auto renewal well in advance and they still charged me. They must charge a month before it's due to renew is all that I can figure. That is so stupid and not right! Also, on September 21 and September 25, 2024 I received fraud alerts from my bank for $143 dollar each from an attempt to charge my PayPal from Cypress. Can you believe that? I had 2 fraud alerts within 4 days! Also, they charged some of my other websites via my credit card for renewal that I did not authorize either. Also, the auto renewal was disabled for these domains as well! I am definitely NO longer happy with Hostinger. They are dirty when it comes to renewing a website domain. Bottom line, I didn't want to renew the websites and they still charged me! I chatted with billing and customer support today about this and they said they couldn't give me a refund because they said that the auto renewal was still turned on at the time of when they charged my account. I didnt authorize for Hostinger to charge me early. My domain wasn't even set to renew until next month which is October 2024 and I had everything disabled when it came to auto renewal. Today is September 25, 2024. I had 10 domains all together and I'm still trying to delete them. Never again will I use Hostinger. Please be aware that they will try and charge you to renew your domain(s) even if you don't have auto renewal enabled. What a dirty practice! I asked for a refund and they refused. Chat said wait to do a review first and let them put in a support ticket. I said no, I'm doing a review now and not wasting anymore time with them. If they fix it then I will update this review but I sincerely doubt that is going to happen. I STRONGLY suggest you pick a different company. I no longer recommend Hostinger because of their dirty payment policies that they currently have in place. I will only pick hosting website company that is located inside the USA from now on and I am thinking about now using wordpress.org and hosting it myself from my computer. I am tired of paying for these services and getting the worst customer service responses. Caution,be careful when using Hostinger.com - they are dirty!
September 21, 2024
Unprompted review