asking for a vat return
asking for a vat return
It's like you're asking for your money back but they refuse to comunicate to you in any way!!!!!!!
Reply from Blinto
Hello Mr. Aksamit,
our colleague was in touch with you both on June 25th and June 26th. We requested one last document and your bank details to be able to properly issue your VAT refund. As you provided both, we were able to issue said refund on June 26th.
We understand that you might have expected to receive another message informing you about the transaction. Thank you for bringing that to our attention. We will review our process to identify ways we can make things more transparent, e.g. by providing an automated notification about the transaction.
Depending on how fast things happen with your bank, you should already be able to see the refund in your account. If that is not the case or if you need any further assistance, please contact us again under info@blinto.de or by phone during business hours under +49211-54208560:
Monday – Thursday, 08:30 to 11:30 o’clock and 13:00 to 16:00 o’clock
Friday, 08:30 to 11:30 o’clock and 13:00 to 15:00 o’clock
Kind regards,
Team Blinto