Jean Santos

The long delays between placing orders, shipping, and receiving deliveries are systematic. The lack of response from the support teams is also a recurring issue, and unfortunately, this overall experience makes the cost-benefit ratio unfavorable compared with other available options.

I placed an order through the online store, but what I received was completely different from what was advertised. There was no seller information, no return address, and no way to contact the store. This appears to be a scam. I strongly advise others to be cautious and avoid purchasing from this website.

Please note: my review has been removed multiple times from the official shop.
---
This module offers good value for money. Below I’ll share my experience along with some of the questions I had before purchasing.

✅ The system powers on automatically when starting the car, without any user action required and with no noticeable delay
✅ The interface looks clean, simple, and professional
✅ The system is fast and responsive

⚠️ The translations into my language are inaccurate, so I opted to use English instead
⚠️ Installation, while relatively straightforward, requires an intermediate level of technical knowledge and took me about 2.5–3.5 hours
⚠️ In my particular case, audio only works via the pre-existing Volvo Bluetooth channels and not through the autoabc.shop module itself
⚠️ Siri’s voice is barely audible (no solution offered by Support)
⚠️ Climate control information on the autoabc.shop module (pop-up) is inaccurate (acknowledged by Support, but the only solution is to disable these notifications entirely):
• When ventilation is set to Auto, it always shows “0”
• Air circulation is always shown as “open,” regardless of the actual setting
• A few other minor bugs
⚠️ To enable the rear-view camera, I had to pull a connection from the reverse light signal directly to the module
⚠️ Waze occasionally shows speeds of 1–3 km/h while stationary, and sometimes 0 km/h while moving. There is also a significant delay between actual and displayed speed. Support attributed this to the app itself
⚠️ Using the system without a touchscreen requires some adaptation and patience
‼️ Due to time zone differences and multiple support agents involved, communication with Support was not always smooth or consistent. It took about 5 days until the installation was fully functional.

This review is based solely on Apple CarPlay, so I cannot comment on the other systems. Despite the minor issues mentioned above and the clear room for improvement in terms of software/firmware, the module is of good quality — and I would buy it again.

Despite numerous attempts to unsubscribe from the newsletter of one of your customers, and after submitting multiple support tickets to report this issue, escalating the matter to the Compliance Team as well as the Customer Advocacy team, I continue to receive emails from one of your customers. This persists even after one email exchange, in which I was assured that my data would be removed from your databases. At no point have I re-subscribed to this mailing list.
I am now compelled to question how this matter is being handled in compliance with the GDPR.