ROBERT ANDREW SMITH

The store has an excellent selection of high quality hi-fi equipment on display and for trying out. And the staff is very knowledgeable about their products and can help you find what you need.

You have nice products (for men), but i want to see more products, more brands. More vegan shoes and belts and accessories for men.

It was very nice to receive the product quickly and to be able to buy the product at a great price. However, I would have liked communications in the post sales process to be a bit better up until the delivery. I would consider purchasing products from Qubbos again.

Dyson does not allow a customer to cancel an order over the phone, even when the cancellation request is made within hours.
Dyson requires that the customer waits until after the Delivery company attempts to deliver the product, the product is rejected upon delivery, and then the product is returned to the warehouse in order for a customer to receive a refund.
Delivery Company (Transaher) never attempted to deliver the second Dyson product I wanted to keep, after being instructed to only return the first order I wished to cancel.
Dyson automatically registered (in the MyDyson profile) the two products (one I wanted to keep and the one I wanted returned) although the DElivery company erroneously returned both orders and I never received them.
MyDyson does not allow the customer to remove products (which they never received) from the MyDyson customer profile, three weeks after receiving a refund. The falsely registered products still have not been automatically removed from MyDyson profile.
Overall the order and delivery process is abysmal. Even when you call the companies on the phone they cannot fix the problems with the order and delivery process.