Trisha Benson

Australia

Reviews

Review of Salt&Pepper


Rated 1 out of 5 stars

Salt&Pepper (Melbourne) tea cups crack when making tea

what a disaster the current batch of S&P tea cups are, (I am referring here to the Salt&Pepper, Melbourne, Australia company). Can't make a cup of tea as the moment the hot water hits the cups, they instantly crack!! We recently bought two cups and discovered that the latest batch is no way near as sturdy as the tea cups we bought pre-Covid. S&P customer service was not helpful either. The tea cups are unfortunately not fit for purpose :-(

May 12, 2023
Unprompted review

Reply from Salt&Pepper

Hello Trisha

How sad to hear that the cups are breaking. When items break or break after use when they should not, we always provide replacements. Can you contact us at onlineorder@finedl.eu. Then we will be happy to help you find a suitable solution for you.