Have been waiting for my refund for 7 months now
Have been waiting for my refund for about 7 months now. package has been in customs for god know how long. Then customs rejected it and the package was returned to my old address - was not notified, accept thanks to a neighbour who called me and told me of the package sitting at my old home.
November 28, 2025
Unprompted review
Reply from Mimmu
We’re sorry for the inconvenience. For returns from non-EU countries, we strongly recommend using our return label, as parcels shipped independently may be held or rejected by customs. Unfortunately, customs procedures are outside of our control. We understand your frustration and apologize for the inconvenience.