JE

Jess

Germany

Reviews

Review of BullyBillows

Rated 2 out of 5 stars

Fleece mantel with back zipper

I was searching for a fleece mantel for a while that would fit my GSD. I ask via IG what the back length would be, unfortunately I was misinformed or sent the wrong size as it did not fit my GSD at all, it was super tight and nowhere near 72cm in back length. Sent it back and had to pay more shipping then they did.

October 18, 2024
Unprompted review

Reply from BullyBillows

Hi Jess,

Thank you for taking the time to share your feedback with us! Please accept our sincere apologies for any frustration and inconvenience you've experienced with your recent purchase. This is not something we would expect to happen and we are committed to ensuring this is resolved for you.

Upon reviewing your case, we reached out to you via Trustpilot to request more details in hopes of swiftly resolving the matter. However, it seems that we did not receive a response to this request.

To ensure we find a positive resolution for you, we kindly ask for your assistance. If you could update your review with your order number or reach out to us directly at info@bullybillows.com, our team will be happy to reach a positive resolution with you. Your satisfaction is our top priority, and we're committed to making things right for you and your furry friend.

Warm regards,
Sophie
The BullyBillows Team

Review of BullyBillows

Rated 5 out of 5 stars

Lightweight harness - Size E

I ordered the lightweight harness in orange and it looks great. It's easy to adjust and fits my dog quit well. I wish it was a little longer as it does sit close to the armpits, I still get 3 fingers between harness and armpits though, I just like it a little longer. I have a fully black GSD and that neon orange looks amazing on him, he is definitely very visible now which is exactly what I wanted. The Handle on the back really is securely sewed, I tested it already and I do not think it will ever rip. I love that the clips are covered with the harness fabric on the bottom, no chance to accidentally pinch the dog when closing it. I would have loved another ring on the top where the handle sits but thats just my preference as well. It definitely is very lightweight and the fabric seems to be easy to clean (not tested by me yet, just from the feel of it). I highly recommend it.

November 8, 2023
Unprompted review

Reply from BullyBillows

Hi Jess.

We are delighted that the orange harness looks great on your dog and is easy to adjust. Your GSD is black and the orange looks amazing on him, he is more visible which is exactly what you wanted. You love that the harness covers the clips so you can't pinch the skin. We appreciate all the feedback and may I kindly ask you to email info@bullybillows.com, we listen to our customers and even though this is a preference we would love to hear it.
Thank you for your amazing review!

Many thanks
Mel
BullyBillows TrustPilot Team

Review of Meinekette

Rated 1 out of 5 stars

absolut nicht zu empfehlen

absolut nicht zu empfehlen, ich hab die Doppelkette bestellt in der Annahme es wäre mit einem Verschluss, es sind aber 2 separate Ketten - sieht man nur wenn man Gold als Farbe ausgewählt hat, ich hatte mir Silber angeguckt da sieht man das nicht. Zusätzlich ist es absolut billige Qualität, was für den Preis extrem dreist ist, die Kette ist nach 2 Tagen gerissen - letztendlich musste ich mir meine Kette alleine bauen und konnte nur die Namen nutzen die aus billigem Material hergestellt sind... lasst es lieber bleiben!!!!

May 15, 2023

Reply from Meinekette

Lieber Kunde,

zunächst möchten wir uns aufrichtig für Ihre negative Erfahrung mit Meine Kette entschuldigen. Wir können sehr gut nachvollziehen, dass Sie unzufrieden sind. Beschwerden von Kunden nehmen wir sehr ernst und bieten Ihnen daher eine persönliche Wiedergutmachung an.

Schreiben Sie uns dazu einfach eine E-Mail an trustpilot@meinekette.de und wir versprechen, dass wir Sie im Nachhinein noch zufriedenstellen werden.


Mit freundlichen Grüßen
Meine Kette
Trustpilot Support

Review of Wildtopdogs