NURI is a a very long receiver of funds and that’s bad experience
NURI is a banking system with crypto option that I thought is good but with recent transfer understood that not as reliable as I thought..
+:
One of the biggest positive things I can say that nuri allows you to trade crypto at the same time as to have a bank account
I can confirm that with wise.com , that where I mostly get my payments from transfers go through accordingly to wise, I had situations where I had to wait 1 extra day but that was not a problem.
Also, the fact that you can drop a message on Twitter to speed up process with tickets is a big “yes” towards customer support.
-: as good as it is to get in contact with Nuri team over on Twitter as bad as the timing for them to respond to my requests.
If with wise I can see when the money arrives, when I have a wire transfer sent on 15.11 it still has not been passed through and support isn’t answering even though they said through Twitter that the questions is being handled internally..
After I’ve read the few reviews I understand that Sepa/wire transfers take at least 10 days to pass through.. I will be waiting but the payment that I was sent to, is for my medical bills and I don’t want to pay extra for delay just because Nuri takes a while to respond and receive funds.
For reference as Nuri sees and replies to reviews faster than support requests, my ref numbers 493983 (16.11) and 495400 (19.11)
If any updates, will edit my review
Edit 1: i added and traded crypto with no problem but still has not received amount I wired.
November 19, 2021
Unprompted review