NO REFUND, Extra charges applied on my card
The poorest service ever!!!
They have charged money from my card when I placed the order, but after a month (!) they cancelled the order without any notice. I sent them at least 10 emails but no reply back. I was never refunded for one order, which is over 170eur.
For another order they refunded some money. However, they applied some non-disclosed charges which were never mentioned on their website, T&C or at the checkout. This is ILLEGAL!
I will give them one more week to handle this mess or I will contact their CEO and will report them to the German Authorities
March 12, 2021
Unprompted review