Australia
Review of Epipla1.gr
Easy to buy online, easy to arrange delivery and all very good. Would recommend.
Reply from Epipla1.gr
Thank you for your feedback! We’re glad to hear that the process of online purchase was comfortable and easy for you. We are an online shop, so your recommendation truly means a lot to us. Looking forward to serving you again!
Review of Lumberjack Tools
Lumberjack advertise on EBay and sell heavy items but DO NOT PAY RETURN POSTAGE in the event the item is not suitable.
I bought a stapler for upholstering a chair. The advert said the stapler was suitable for upholstery but it is cumbersome and extremely heavy; it is not useful for stapling material to wood. I maintain they falsely advertised this product.
The correspondence I had with Lumberjack said “Hi
If the item is not damaged or faulty we do not cover the postage of return as it is not suitable.”
On their website they state “ Our family has been in retail for 30 years, so we have strong foundations of customer care and satisfaction.” And .. “ At Lumberjack Tools, quality and customer satisfaction are at the heart of everything we do.”
I would not use this company ever again. From My experience the majority of eBay companies provide free postage on returns with pre-printed return labels. Not Lumberjack.
Reply from Lumberjack Tools
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that the stapler you purchased did not meet your expectations for upholstery use.
At Lumberjack Tools, we aim to provide clear and accurate product descriptions to help our customers make informed decisions. We regret that this item did not suit your particular application, and we appreciate you bringing this to our attention so we can review the listing for accuracy and clarity.
Regarding returns, our policy aligns with standard industry practices where return postage is covered in cases of damage or fault. For items returned due to suitability or personal preference, we do ask the customer to cover the return shipping, as outlined in our terms at the time of purchase. We understand that many online sellers offer prepaid labels, and while we strive to balance cost and service fairly, this is not something we currently offer in every case.
We take our commitment to customer satisfaction seriously and are disappointed to hear we fell short in your experience. Your comments have been shared with our team, and we will reflect on how we can improve both our service and communications moving forward.
Thank you again for your feedback.
Kind Regards
Lumberjack Tools
Review of Expedia
Terrible experience when I couldn’t travel due to a medical condition. I was told to fill out an “ extenuating circumstance” form which I couldn’t due to the form not permitting access as I was travelling within 72 hours. The link suggested I contact customer support which circled back to their online chat. I spent 3 hours on the chat line and on the phones confirming I would not be travelling. Their comment, “ the airline has taken over the booking, contact them.” I did and the airline said it was up to Expedia to complete the paperwork and advise them of the medical report. Back to Expedia who said they couldn’t do anything. No refund, nothing. After 6 “chats” with different agents I refused to go over the whole story again - with all my details and demanded to speak to a supervisor. Expedia kept me an international call for over an hour and finally a supervisor completed the paperwork and said she would submit it to the airline. I can only think Expedia agents are trained to get rid of people, don’t solve their problems, pass them onto someone else and ultimately hope they hang up. No service at all. I would rate them less than 1…it’s a 0 from me.
Review of La Poste Mobile
Arrived in France May 2023 and bought a La Poste pre-paid SIM card. Gave all my details- passport, drivers license etc and went off happy. Passed through Foix and topped it up by €30 and the lady serving took my same details again. BUT days later I received several texts saying I needed to provide identification or the service would be cancelled. I called into 3, maybe even 4 post offices, I filled out numerous forms and spent hours trying to give my identification. We cannot send texts and today they sent another message saying we are being cancelled because we haven’t provided identification! Hopeless communication, telephone service non- existent and even a lovely man in a telephone shop tried to speak to people in French but even he gave up and apologised. DO NOT BUY A LA POSTE SIM CARD!
Review of For Sale By Owner
Wonderful site for selling privately and saving heaps on agents fees! Easy to use, easy to update prices, photos etc. You need to be committed when selling privately but FORSALEBYOWNER will help you along the way. Would recommend highly and will use again in the future.
Review of Igrab.com.au
Quick,easy,on time and great product. No complaint,would use again.