Netherlands
Review of Beliani.nl
What scammers, never again ordering from here. i placed my order on 31.03 and while it was supposed to arrive in 2-3 working days, it's been over a week and half now and there's no trace of the order
Review of Monfique
Quick communication both via email and phone. The quality is great, was packed well and delivered quickly. Also very clear communication with the delivery XXL direct, with precise delivery time.
Review of MAE Official
SCAMMERS! I RETURNED THE PRODUCT, IT WAS DELIVERED 10 MARCH, AND IT'S STILL NOT REFUNDED!!! I SENT TWO EMAILS ALREADY
Reply from MAE Official
Dear,
We would really love to get in touch with you on this!
Indeed, I see that this one is already listed as processed for you!
If you would like to get in touch by phone or email, we would be happy to help you with this if it didn't go quite right!
We'd love to hear from you!
Kind regards,
Martijn
Mae-Official
Review of Homerr
Reply from Homerr
Good evening, annoying to read your experience with our delivery service. We apologise for this. This is not our standard. Thank you for leaving a/your review. Perhaps you can send a message to our customer service. This is via Homerr/help.com. They will try to help you here as soon as possible or answer your question :) Wishing you a great day!
Review of HEMA Foto
I recently ordered personal photo-puzzle. When I was ordering it was described that it will be produced and delivered in 3-4 working days. There was NO covid-19-related delivery issues and delays. This puzzle was a birthday gift for a person who has already left the country by the time it was finally produced and delivered to the Hema store- a week later than what I needed it for. With this, my purchase was a complete waste of money. Put a decent explanation on the same webpage where orders are made. Else, you are giving disinformation and should provide a refund for such mistakes to your customers.
Reply from HEMA Foto
Hello Margarita. Annoying that you have had to wait longer than you expected for your order. We would have liked to have prevented this, but unfortunately we also have to deal with all the consequences of the global Corona pandemic. Unfortunately, we have to work in shifts and keep at least 1.5 meters distance from each other. This means that some products are delayed. We find these I don't like the situation either and therefore I certainly understand your disappointment. However, we do everything we can to keep our staff healthy and to provide you with a good and high quality product. All Information about our Corona measures can be found here https://foto.hema.nl/corona/. I apologize for the inconvenience and wish you much pleasure from your photo order and health in
this awkward time. - Willemijn