Povilas Diekontas

Good concept overall. Fast delivery, clean and simple presentation. All green idea.

Worst costumer service EVER!! We lost wifi because the cable at street pole is cut, has been 3!!! Days and nobody from homenet has come to check it. They send and sms saying will be fix today just to cancel last minute and not give us no date of when will be fix. When try to call the phone I try at 3 different times during the day and hold the line for 15! Min with no answer, then contact them in Thor chat to just get a ridiculous answer they didn’t knew when will be fix but I will get an sms when was a new date (like they might cancel that one too). Due to Covid we have to be working from home, me and my wife have no wifi and we have in this days have to use and pay extra for Mobil data, and people from HomeNet can’t give as an answer of when they will fix the issue. Worst costumer service ever, not only their internet is slow but apparently the fixing will be slow!