A real big bad service
A real big bad service. In my second delivery it came only 4 meals of the 8, not missing during delivery but packed in small box only to 4, so packed wrong. I tried to reach someone in the customer service during a whole week through different channels, email, chat, Instagram and telephone. Always the same starting questions and never coming forward to an answer or a payment back, nothing. So me and my family and friends stopped the service. If you want to sell something you need to offer safety in what you deliver and answers with a customer service that works. Never more!
Reply from Factor_Sverige