Berry

I’ve tried a few other teeth whitening strips with limited results. SmilePro actually works. My teeth are noticeably whiter.

Jerome was very courteous and very professional. It wasn’t the most straightforward job but he investigated the underlying issue and resolved the problem. Would highly recommend.

Genuinely the worst quality product I’ve ever received. Having read the reviews about returns and customer services I’ll just chuck the clothes in the bin and put it down to experience.

We hired Popup Parties to install a dome in our garden for a Halloween party. Hannah, our sales rep, was incredibly helpful, putting together a bespoke package to suit our event, which had around 100 attendees. Curtis, the business owner, set up the dome and talked us through how to use the music system, lights etc. He came to collect everything on Sunday morning, the day after the event. Our guests thought the dome was amazing, it really gives a party the WOW factor. Highly recommended.

Very highly recommended. Excellent, professional service. Simon has worked on several cars for me and I don’t even feel the need to ask for a quote anymore as I know the work will be top class and at a fair price.

Charged nearly £400 to change a Chubb and a Yale lock. Contacted them to ask whether they thought that was a reasonable price. No response.

The company has had a lot of good reviews but the bad ones mainly seem to be about extortionate pricing. Perhaps it comes down to which “subbie” you get and how honest they are about what is a fair price for the job they did. I won’t be taking that punt again.

Even if the ludicrous price was down to the tradesman, there’s no excuse for not responding to a customer enquiry. That’s just poor service.

UPDATE: I got the standard reply from Locksub to contact Steve, which I did but haven’t heard back from him.

I was then contacted by Trustpilot to be told that Locksub were disputing whether I was a genuine customer and that my review would be taken down until I could prove that I was.

Proof provided, review back online.

Other reviews of this company are good, I obviously got unlucky. Bought an item and requested a delivery date. Email of order confirmation came through as did an email saying that they couldn’t confirm delivery. I called to ask what the problem was and they said they’d look into it and call me back. They didn’t call back. I called again and they said delivery was confirmed. I was given a two hour slot on the delivery date. The item wasn’t delivered during the two hour slot so I called to ask where it was. They told me the driver was running late. I called again an hour later and they said they would call the driver to ask where he was. The driver didn’t answer his phone so they said they’d call me back when they’d got hold of him. They never called back. Eventually the item was delivered 90 minutes after the end of the allocated time slot. At no point was I called about the delivery being late, where the driver was etc. I paid for installation but ended up adjusting the plinth myself.

Good price for the item purchased, poor customer service.