Fake advertising and very bad customer…
Fake advertising and very bad customer service , order was placed Saturday 6th of march for a product that was on stock with 1-2 days delivery , on 9 we got the tracking and order confirmation , on 12 of march nobody can say where is the order and when i will get it , even we paid for express delivery with DAO . The customer service just closed the chat when i ask why they fake advertise the products .
Reply from Teknikdele.dk
Hi Stefanita
We are very sorry to hear that you have had a bad shopping experience with us. This is definitely not the experience we want to give our customers.
We hope that you have already been in contact with our customer service, so that we have had the opportunity to help you. If we have not yet reached a solution, we would love to hear from you.
You are always welcome to contact our customer service via email - please write "Trustpilot" in the subject line, so that we can quickly find your case and help you further.
You can also use our chat, which is available 24/7.
We look forward to helping you and finding a solution that will satisfy you.
Best regards
Bastian Christensen - Teknikdele.dk