Jake Cain

United States

Reviews

Review of Escrow.com


Rated 1 out of 5 stars

Complete Disaster

Used Escrow.com for a website acquisition that started as a $50,000 deal. I sent a domestic wire on a Thursday. Funds were marked received but stuck in review for hours, which then dragged through the weekend.

During that window, the seller and I amended our agreement to a lower price ($15,000) and signed the new terms inside Escrow.com. We both notified support by email and phone, repeatedly, asking them to update the transaction amount in the dashboard. They never did. Multiple emails confirmed the change was applied behind the scenes, but neither of us could ever see the new figure on the actual transaction page.

After about 10 days of back-and-forth, we transferred assets and released funds on faith, since the dashboard escrow fee did update from $600 down to $180, which lined up with the renegotiated price.

Problem: when the seller got paid, $600 was still withheld from her side, not the $180 her closing statement clearly listed. Support's response was essentially that because the price change happened after funding, the fee couldn't be adjusted, even though their own closing statement showed the correct $180 fee. I ended up paying the seller out of my own pocket to make her whole, because using Escrow.com was my recommendation.

I've used this service several times over the years without issue. This experience was a different company. Slow support, contradictory information between emails and the dashboard, and ultimately a closing statement that didn't match the actual wire. Hours wasted, and they still got it wrong. Won't use again.

May 1, 2026
Unprompted review

Reply from Escrow.com

We’re sorry to hear about your experience and understand how frustrating it must be to encounter delays, inconsistent updates, and discrepancies in fees. Escrow.com follows specific processes to ensure transaction security, but we recognize the importance of clear and accurate communication. We encourage you to contact our Customer Support team so they can review your case in detail and assist in addressing your concerns.

Review of We Outreach


Rated 5 out of 5 stars

Very Impressed

I used We Outreach based on the Authority Hacker recommendation and I was impressed at the analysis they did before starting, recommending posts that would have the most bang for their buck in terms of the most movement with the least amount of links. Also, the team is very proactive keeping you in the loop, and they delivered what appears to be legit outreach in real sites, with real traffic - that are relevant. That's basically what I'm looking for in an outreach service.

July 21, 2022
Unprompted review

Review of Carpetland Carpet One Floor & Home


Rated 5 out of 5 stars

Basement Carpet Job - Excellent

Worked with Randy to get measurements for carpeting our basement, he came out very quickly and showed us some samples - very much a no-pressure experience.

We picked the carpet we liked and the install crew was back just a few days later and everything went smoothly. Nice guys who left the place cleaner than they found it - would highly recommend Randy to any friend or family looking for flooring. Very trustworthy.

January 25, 2018
Unprompted review

Reply from Carpetland Carpet One Floor & Home

Hey Jake, thank you so much for taking the time to leave this review. We appreciate your recommendations, and hope you enjoy your carpet for many years!