Reply from LR Centre Ltd
Hello Dave,
Thank you for your review. We’re glad you were happy with the value and quick delivery.
Kind regards,
LR Centre LTD
DG
dave gibson
United Kingdom
Reviews
Review of LR Centre Ltd
Review of Kerminator
Reply from Kerminator
We are really pleased to hear that our customer service hit the spot, and your Kerminator products arrived in good time. Thank you for your support, Dave. We really appreciate you taking the time to share your experience with us.
Review of Paddockspares
Review of Petruth Paddocks Camping
noisy
The industrial estate next door is noisy. Not enough toilets open. Gates locked at 9:30pm with no notices up. Nothing done about noisy children roaming the site late at night. Relatively expensive site.
August 8, 2022
Reply from Petruth Paddocks Camping
Sorry to hear we pitched you near the industrial units - we should only do that at weekends when they are closed - we clearly dropped the ball there.
We always try to open enough amenities - you only needed to let us know and we would have opened more.
Our electric gate shuts to traffic at 9.30 to keep everyone safe - sorry if this was missed during our welcome brief but we will now also add signs - thanks for the suggestion Dave.
We patrol from 10pm till 12pm and return any stray children to their parents but again, you only needed to let us know if children were disturbing your stay and we'd have dealt with them.
There are certainly cheaper sites without wonderful super-clean amenities, Pizza, breakfast, coffee, recycling, fire-pits, and a welcoming, helpful team. Most of these things come at a cost that needs to be recovered....
Dave, we’d ask you to give us a second chance – just call and ask for me and I’ll book you a stay on us.
Many thanks
Jules
Review of Paddockspares
Review of Paddockspares
Clearwebsite and prompt delivery
Clearwebsite and prompt delivery. Good communication
February 3, 2021
Review of Dancovershop
Long wait for replacement parts
Ordered and paid for goods 22nd Sept for delivery 18th October. Subsequently told 8th November. Still awaiting delivery of replacement covers for garages damaged in September. Very poor service for replacement parts
November 5, 2018
Unprompted review
Review of Scotts of Stow
Promised collection of damaged goods…
Promised collection of damaged goods today. Waited in all day and when I phoned customer services, they said it could be up to another three days but could not say when. They will not send out replacement until they have received goods back that they damaged by folding in half when packing. Why could they not send out a return label like other companies do by return. Why do they give their delivery company a four day window for collection? Poor service all round
May 30, 2018
Unprompted review
Reply from Scotts of Stow
Good Afternoon Mr Gibson,
Thank you for your review.
Please can you provide further details, such as a customer number or order reference number? That way I can locate your account and look into this matter for you directly.
The couriers have a four day collection window (heavy/large items) in place. This is due to the number of items they are able to collect and fit in the capacity of their van in one working day.
Whether we hold a replacement depends on the reason it is required, and will be dealt with on a case by case basis. When it is to replace a damaged item it is company policy that we must collect and inspect the item before the replacement can be released. We do understand that this can be frustrating and time consuming so I can only apologise.
Kind Regards,
Kerri
Review of Scotts of Stow
Poor customer service
Damaged goods delivered. E mailed customer service straight away, but they have not bothered replying
May 25, 2018
Unprompted review
Reply from Scotts of Stow
Good afternoon Mr Gibson,
Thank you for your review.
I am saddened to read that you have taken delivery of a damaged item.
I have tried to reach you by telephone to no avail, to arrange a collection for the damaged item. I have emailed you directly on the back of your email received.
I am sorry for any inconvenience or disappointment this may have caused.
Kind regards,
Suzanne
Review of Mattressman
Great service and prompt delivery to a …
Great service and prompt delivery to a room of our choice
September 8, 2017
Unprompted review