FY

Franggy Yanez

Netherlands

Reviews

Review of OMHU

Rated 5 out of 5 stars

Adore my teddy sofa

Adore my teddy sofa, confortable, modular and supportive

I'm a big guy 1.88cm and love how it supports my weight and the back and arm rests just holds my body.

Best purchase ever

September 1, 2024
Unprompted review

Reply from OMHU

Hello Franggy,

Thank you for your kind words!

We’re so glad that you’re loving your sofa and had a great experience shopping with us ✨

Your review brightened our day, and it means so much to the whole team. If you ever have questions or need assistance, we’re just an email away at hello@omhucph.com.

Have a fantastic day!
Sigurd, Team OMHU 💙

Review of Cine Support

Rated 3 out of 5 stars

Misleading delivery of items is 4 to 8…

Misleading delivery of items is 4 to 8 days (on website) over 4 weeks in reality.

Almost a month later and several contacts, they contradict eachother with the arrival dates of the items.

Emails ignored, had to write them on WhatsApp and again left my last message ignored at the end.

Almost 4 weeks of my order and still haven't received it fully only partially.

So be aware when ordering that it'll take a lot longer

May 13, 2022

Reply from Cine Support

Hi Franggy, thank you for your review. On our website we stated a estimated delivery time of 4 to 8 working days (in stock with supplier, may vary) Just to communicate as honest as possible. Like a lot of colleagues, we are facing alot of delays. The communication with customers accross our channels is overwelming and causes delays in communication.

We are working hard and expending our helpdesk team as quick as possible, to serve, advise and support our customers.

We are sorry for any inconvenience.

Cine Support Team

Review of Gear4music

Rated 1 out of 5 stars

The package got lost

The package got lost, after emailing you and calling you i never heard back for a solution, i had to call constantly the local post office and after a few days they notified me where the package was when i was waiting for days for your response and never heard back

Unfortunately will not be using your site again

June 25, 2017
Unprompted review

Reply from Gear4music

Dear Frangyy Yanez,

We are very sorry for the inconvenience, Unfortunately our delivery company has lost the package.

We have sent a new parcel out to you today with our Air Express service along with a pack of free strings, once again we are very sorry for the inconvenience.

We hope this answered your query. However, if you require further assistance please do not hesitate to contact us.

Kind Regards,

David van Veen