Sim racer and resolution process
The sim racer is really nice. Only problem is two defective parts had to be replaced. This took about 6 weeks and a lot of emails. There should be a way to streamline the process. Both Mario and Chris were very helpful and professional and responsive which I appreciate. Again, the resolution process felt too time consuming.
June 17, 2026
Unprompted review
Reply from Fanatec
Hello!
We're happy to hear that our support team was able to assist you with the two defective parts you received. We deeply apologize for the delays you faced during this process. If we can be of further assistance at all in the future, please let us know.