I ordered from Desert Cart Australia
I ordered from Desert Cart Australia.
Thinking that what I ordered online is OK for import to Australia. My order was refused entry at border control and customs.
Monika worked with me on this issue- she clarified the problem. She explained it all well. Customs refusing the order was a surprise for Desert Cart as well. Considering the situation, Monika arranged an immediate refund to me.
I appreciate that. Good service. Thank you, Monika.