Sussex

The site made ordering the blinds easy with good tips on measuring. Blinds arrived well packed and to time. Good quality

Ease of rental , delivery and return. Also simplicity of operation and software

Easy order process for single continuing dose. For travel needed two prescriptions and this was a bit more laborious unless you are on 15mg maintenance.

On time, friendly and modern clean vehicle . Driver told us he was ready before agreed time so no waiting around

Nonostante la prenotazione con Parclick (un processo semplice), all'arrivo al parcheggio P9 la macchinetta dei biglietti indicava il parcheggio pieno. Dopo aver chiamato l'assistenza (lunga attesa), mi è stato concesso l'accesso al parcheggio, ma non il biglietto. L'ufficio al P1 era chiuso e mi è stato detto di sbrigare la pratica al ritorno. Al ritorno, l'ufficio del P1 era chiuso e l'assistenza telefonica mi ha detto di andare all'uscita e di richiamare. Dopo aver chiamato dall'uscita (dopo 5 minuti di attesa e con una lunga coda di auto dietro di me), mi è stato detto di tornare all'ufficio del P1, poiché solo loro potevano aprire il cancello. Ho spiegato che l'ufficio era chiuso e che ero bloccato da altre auto che cercavano di uscire. Dopo altri 10 minuti, un altro agente ha risposto alla chiamata e ha aperto il cancello.

Had an initial hiccup with online proposal. However, once I got through to customer agent Barbera, everything moved quickly and clearly with good explanation of options. Quote was competitive with others but coverage better

I didn’t believe I had any leaks until I got an alert from the LeakBot monitor. Did the obvious checks of taps and toilets and replaced a few bits. Got further alert so took up offer of engineer visit. The friendly engineer was very thorough and found and fixed 5 less obvious leaks but which were leaking combined more than a litre a day.

Easy to determine value of surplus currency, clear guidelines on sending it and prompt acknowledgement of receipt and payment for the currency

After multiple problem free uses of service our use of PCR test on 5/1/22 was a disaster. That you had indeterminate results for both tests taken suggests a process problem not individual tested issue. It happens but not to notify us until I chased post 10 pm on 6th for non delivery caused us major issues and lost flight. Prompt notification when you first discovered issue would have allowed us to get a rapid antigen test done with you and avoided flight issue.
Your customer service team once triggered were helpful in trying to help with new tests but this clearly was too little to late.

We took a long time to decide on the right sofas and visited more sofa stores than I care to mention before deciding on Distinctive Chesterfields. The staff are friendly and informed whether it was at their northern factory/ showroom or their London store. Finally decided on the Hampton range and a 4 seat sofa, 3 seat sofa and matching foot stall, placing order through Christina who assisted with some customisation requests and kept us informed as to progress. All were delivered to time by polite and helpful staff. Very happy with the sofas , expensive yes but you get the quality you pay for.