NN

Nicole N.

Switzerland

Reviews

Review of Everdrop

Rated 1 out of 5 stars

No way to cancel

My order automatically renews as subscription. There is no clear way to cancel my subscription via website login. I have sent several emails over several weeks to the company asking to cancel my subscription. These have all been ignored. This company is a scam!

January 28, 2026
Unprompted review

Reply from Everdrop

Hallo Nicole,

vielen Dank für Dein offenes Feedback.

Dass Dein Abo nicht beabsichtigt war, tut uns natürlich leid zu hören. Das Feedback zur Nutzeroberfläche unseres Shops nehmen wir mit ins Team.

Generell sind unsere Abos jederzeit ohne Kündigungsfrist oder Mindestlaufzeit selbstständig im Kundenkonto kündbar. 💛

Viele Grüße
Dein everdrop Team

Review of Royaldesign

Rated 1 out of 5 stars

Never again!

This is the second time I've ordered from Royaldesign and I really wish I had a better review to write. One star almost seems generous. I sent my order on August 3rd. It is now August 24th and the order still hasn't been sent. After submitting my order, I received an automatic email saying that some of the items in my order were not available or would take longer. As the only item that was delaying my order was a pillow, I asked to cancel the pillow and have the order sent anyway. No reply. Sent another email... no reply. Sent another email threatening to leave a bad review if they did not respond... finally a reply: my order would be sent out on Monday. It is now Wednesday. Nothing.

Do yourself a favor and make your order anywhere else! RoyalDesign mostly carries brands that can be found on other websites- trust me, its worth looking elsewhere.

I will update this review when- and if- I ever receive my order.

August 24, 2016
Unprompted review

Reply from Royaldesign

Please accept our apologies for the delay you experienced, Nicole.

We have investigated the issue about unanswered emails. Unfortunately we cannot find the first two emails in our system, which explains why you did not receive an answer. Usually we answer all emails within 24 hours.

Since then it is clear our customer service staff have provided the personal service you required to receive your order successfully. We are pleased to see you have now received the items and you are satisfied.

Once again, please accept our apologies that the dispatch time of your order was longer than usual. We have now improved our dispatch times for future and we hope you will consider shopping with us again.