Terrible service / Faulty machine
I purchased a Creatista Plus machine in 2022 and all I've done since is to send it for repairs, with the same issue. it's going for a 4th time now. I had to pay £100 for the second repair after warranty expired. Then last repair and the one happening now are covered by the 6 months repair warrantly. Nespresso would not replace the machine even though I bought a faulty machine. This was escalated to complaints manager but all they offer is to repair it again. Avoid Nespresso.