Billy Carty

We had a fantastic holiday with Welcome Holidays at Dawlish Warren, and they exceeded all our expectations. From the moment we arrived, everything was organised, friendly, and welcoming. The accommodation was spotless, comfortable, and had everything we needed for a relaxing family break.

The entertainment was absolutely out of this world. Every evening there was something different to enjoy, and the shows were genuinely amazing. The entertainment team put so much effort into every performance, and their energy and enthusiasm made every night memorable. It’s some of the best holiday entertainment we’ve experienced, and there was never a dull moment.

One of the biggest highlights for us was the kids’ arcade. It was brilliant! The entertainers were fantastic with the children, keeping them engaged, entertained, and making sure they had the best time. It meant that us adults could actually relax, enjoy a drink, and have some much-needed adult time knowing the kids were having just as much fun in a safe, friendly environment. That alone made the holiday so much more enjoyable.

The whole atmosphere throughout the park was warm, family-friendly, and welcoming. Every member of staff we came across was cheerful and happy to help, and nothing ever seemed like too much trouble. It’s clear that everyone works hard to make sure guests have an unforgettable holiday, and it really shows.

We made so many wonderful family memories during our stay, and the children didn’t want to leave! We can’t thank the Welcome Holidays team enough for another amazing break. If you’re looking for a fun-filled family holiday with incredible entertainment, fantastic facilities, and a team that genuinely cares, I couldn’t recommend Welcome Holidays at Dawlish Warren highly enough. We will definitely be back again!

I’ve used Moonpig on numerous occasions over the years, and every experience has been outstanding. Whether I’m ordering a personalised birthday card, a thoughtful gift, or something for another special occasion, the service has always been reliable and consistent. I’ve genuinely never had any issues, which is why it’s become my go-to website whenever I need to send a card or gift.

The website itself is one of the best I’ve used. It’s modern, intuitive, and incredibly easy to navigate, making the entire process simple from start to finish. There are so many designs and personalisation options available, allowing you to create something unique without feeling overwhelmed. Everything is clearly laid out, and placing an order only takes a few minutes.

What really sets Moonpig apart is how dependable they are. Every order I’ve placed has arrived on time, exactly as promised, which gives me complete peace of mind—especially when ordering for important birthdays, anniversaries, or other special occasions. The quality of both the cards and gifts has always been excellent, and they consistently exceed my expectations.

Overall, Moonpig provides an exceptional customer experience. From the user-friendly website to the reliable delivery and high-quality products, every part of the process is smooth and stress-free. It’s clear they value both quality and customer satisfaction, and I wouldn’t hesitate to recommend them to anyone looking for a trustworthy, convenient, and enjoyable way to send personalised cards and gifts.

I’d rate The Lifestyle Gift Card 4 out of 5. The biggest downside was the website, which felt a little dated and wasn’t the most user-friendly. It could definitely benefit from being more streamlined and easier to navigate.

That said, the gift card itself is excellent. There’s a great selection of retailers and companies to choose from, making it easy to find something you’ll actually use. With a few improvements to the website, it would be an even better overall experience.

We had a great experience using this company. My son received a gift voucher for his birthday, and redeeming it was incredibly easy. The website is very user-friendly, making it simple to browse, choose a book, and complete the order without any hassle.

The whole process was smooth from start to finish, and it made using the voucher a pleasure. I’d definitely recommend them to anyone looking for an easy and enjoyable online book-buying experience.

I had a great experience with Smart Home Charge from start to finish. The booking process was incredibly easy and straightforward, making everything hassle-free from the beginning. Their service was well-organised, streamlined, and highly efficient throughout.

The installation was completed professionally, and the whole team was friendly, knowledgeable, and kept me informed every step of the way. I really appreciated how smooth the entire process was. I would highly recommend Smart Home Charge to anyone looking for a reliable and efficient EV charger installation service.

⭐ 1 Star – Absolutely Not a “Luxury” Caravan

We booked an 8-berth Luxury Caravan with Hot Tub at Away Resorts Whitecliff Bay, expecting the premium accommodation that was advertised. Unfortunately, what we received was nowhere near the standard we had paid for.

From the moment we arrived, it was obvious the caravan had not been cleaned properly. The space behind and beside the sofas was filthy, with rubbish, food debris, stains and even old clothing left behind by previous guests. It was so bad that we had to request the caravan be cleaned again before we could properly settle in.

Despite being sold as a luxury caravan, the condition was incredibly poor. The photos speak for themselves:

* Dirt, rubbish and stains hidden behind the furniture.
* Signs of poor housekeeping throughout.
* The caravan was full of moths.
* Damaged and lifting decking, creating an obvious trip hazard.
* Deep scratches and damage to the flooring.
* General wear and tear far beyond what anyone would reasonably expect from accommodation marketed as “luxury.”

However, what concerned us most was what we discovered afterwards.

Every single curtain in the caravan had extensive black staining and spotting across the lining and lower edges, appearing consistent with mould or mildew. This wasn’t confined to one room or one curtain—it was present throughout the caravan. Seeing what appeared to be mould on furnishings in accommodation that is supposed to be cleaned and prepared for arriving guests was genuinely shocking. It raises serious questions about housekeeping standards, maintenance and whether the caravan had been properly inspected before being let.

The cooker was another example of the poor condition of the caravan. It was broken, with missing control knobs, making parts of it unusable. Basic appliances should be fully functional before guests arrive, especially in self-catering accommodation where you’re expected to cook your own meals.

These weren’t minor cosmetic issues. They demonstrated a complete lack of attention to cleanliness, maintenance and quality control. It’s difficult to understand how this caravan could genuinely be classified and sold as a “Luxury” caravan.

The most telling part was Away Resorts’ response. As soon as we raised our concerns, they refunded £180, explaining this represented the difference between the caravan we had booked and the one we had actually been given. That admission alone suggests they recognised we had not received the accommodation we had paid for.

Whilst the staff did arrange for the caravan to be cleaned after we complained, guests should never have to begin their holiday by reporting unacceptable cleanliness issues and basic maintenance failures. A premium-priced holiday should start with a caravan that is clean, safe, fully functional and ready to enjoy—not one that immediately requires intervention.

The attached photographs show exactly what we experienced. The condition of the curtains is particularly alarming, and the broken cooker only reinforces how poorly this caravan had been maintained. Combined with the dirt behind the furniture, moth infestation, damaged decking and worn interior, it paints a picture of a caravan that simply should not have been allocated to paying guests—let alone marketed as luxury accommodation.

Overall, this has been hugely disappointing. We paid for a luxury experience and instead received a tired, poorly maintained caravan that fell well below even basic expectations. The partial refund acknowledged that we hadn’t been given the accommodation we booked, but it did nothing to compensate for the disruption, frustration and poor start to our holiday.

Based on our experience, I would strongly advise anyone considering booking a “Luxury” caravan at Whitecliff Bay to think carefully. Unless Away Resorts significantly improves its cleaning standards, maintenance programme and quality control, the accommodation simply does not justify the premium price or the “luxury” label

Richard and Suzanne are just the best. We have used them many times over the years and they are amazing. They make every process with them really easy and will tell you what you need to know, not what you want to hear. Two of the most honest and helpful people you would ever want to have dealing with some of the biggest things in your life.

O’Neil Patients were really efficient and in the ball with everything. The person we had looking after us Amy Aylward, was brilliant in coming back to us with things. Also she always took the time to explain things to us, and didn’t make us feel like an inconvenience like other solicitors have done in the past.