BL

Airmee sender links til tracking via sms. Når man klikker på linket får man beskeden: "This site doesn't support a secure connection." Så der vælger man selvfølgelig ikke at fortsætte til sitet. Man kan kun bruge deres link fra sms - man kan ikke tracke fra hverken Amazo eller via deres hjemmeside. Det er jo useriøst. Nå ja, hvis man kontakter dem om det, så er der minimum tre dages svartid - hvilket harmonerer lidt dårligt med en levering i dag...

500 kroners præmieforhøjelse på en 2-årig kat. Betaler 3000 koner nu?! Ej, hvad sker der for Tryg-agtige stigninger? Betaler under halvdelen for min 12 år gamle samme race i Dyrekassen. Wow, det havde jeg ikke forventet. Godt han ikke er ældre, så jeg let kan flygte skrigende fra den her svinestreg.

Tro på, at jeres kunder gider betale emballagegebyr på 15 kroner. Det er lige en tand for grådigt. Særligt når jeres priser i forvejen er lidt højere end jeres konkurrenters. Også lidt snedigt, at forsøge at snige ågergebyret ind, så man nærmest overser det medmindre man scroller helt ned forbi "gå til betaling". Det virker lumsk.

Placed an order yesterday, completed every step, but instead of receiving a confirmation like any other international webshop, I received an e-mail saying my order was cancelled. As it was paid for with my VISA, not anywhere near the weekly limit, approved by my bank it was kind of baffling. Used their chat, which just insisted it was my bank who had denied payment. Obviously not. So I dig deeper, and discover Next uses an outdated payment provider not suited for international customers as it doesn’t know foreign letters like æ ø å that are used in the majority of Danish addresses, meaning it will decline perfectly valid payments. The only other payment option is paypal, who was recently found completely deceptive with the whole Honey scam (so nope, not an option).
Maybe update your payment options to maybe just 2013? That way you can still get online business from countries that use characters apparently unknown to your systems.

Also, make it easier for people to delete their accounts. You shouldn't have to fill out an extensive form when you're logged into your account. This whole experience was the perfect example of how NOT to run a webshop/app.

Hvis et tilbud er for godt til at være sandt, så er det ofte scam. Det er også tilfældet her. De allernyeste modeller til langt under normalprisen, og så er det altid et dårligt tegn når rea/outlet o.l. tilføjes alm velkendte brands.

For 3,5 år siden kostede 1 kg whey 99,- på tilbud (normalpris 159). Så steg det til 269 normalpris, og 189 på tilbud. I dag fik jeg en mail om at jeg kunne spare 30% og 'kun' give... hold nu fast... 219 kr for et kg! Det er en prisstigning på rabatprisen på 120%.
I februar 2026 oplyste Danmarks Statistik specifikt, at prisfald på mælk og andre mejeriprodukter var en væsentlig årsag til den lavere inflation, så i år er prisen på mælk faldet 15%, men prisfesten fortsætter lykkeligt hos Bodylab. Er I blevet købt af en kapitalfond, der lige skal presse citronen inden resterne sælges videre?

Edit efter svar: Sikke noget vrøvl, jeg har slet ikke taget proteinpulver dengang, så det er jo direkte løgn. Og så ser jeg i dag at jeres løsning på den her infame prisstigning er at lancere et ringere produkt. Hold nu op! Er der stadig nogen ansat i jeres marketingafdeling? Ellers kan I roligt spare der.

Fyndiq har i øjeblikket en 90 ml parfume til salg af den spritnye Libre Limited edition til 455kr.

Og hvad så, tænker du måske. Det er vel bare et rigtigt godt tilbud på en parfume, der de fleste andre steder koster 1000 for 50ml.

Problemet er bare, at den Limited Edition KUN kommer i 50ml, dvs Fyndiqs variant kan kun være falsk.

De har en anmeld vare funktion, som de blot ignorerer. Det synes jeg er ret bekymrende. Hvor mange andre af deres varer er uægte?

I bought my CG600 in 2022. Outside of the first two motors being faulty and needing replacement, I've been happy with my bike that I use almost every single day, year round.
My charger broke (dramatically with sparks flying from exposed wiring), and naively I expected that to be easily replaced, but to my surprise I couldn't even find it on their website. I contact support on July 31st, telling them I desperately need the charger as I need my bike everyday, and they send a payment link the day after. I complete the order, and receive confirmation. On August 3rd I contact them, not having received shipping info, again stressing the urgency, and now they tell me that the charger was in fact not in stock. They assure me that it will arrive in stock on the 4th, and that they'll make sure it's shipped.
Now it's August 6th. I can see that shipping details have been registered, but that the shipping company hasn't received the parcel yet. Tomorrow it's been a week since I contacted them. That’s not ok, which I let them know, and they're like: Well, you could just buy a charger elsewhere... yeah, I would have, had I known you'd fumble the ball like this! Now, I obviously don't want to waste money on purchasing two chargers. And dare I say, the e-bike charger I had prior to getting my Tenways lasted through two batteries (10 years), and still worked perfectly when I eventually decided to replace the bike.
Your focus is clearly not quality, which makes it even more important to have spareparts/accessories readily available. And btw; don't bother responding your standard reply here. We have been in contact, and it was a miserable experience.

Kan slet ikke anbefales.

Added fragrances to my basket, and when I went to check-out, all fragrances had been boosted slightly in price. Having purchased from this retailer multiple times before, I of course didn't want to accept that random price increase, so I sent an e-mail on July 5th requesting why all items were suddenly a few euros more expensive. No response. So I sent another e-mail a couple of days ago. No response. OK, you clearly don't want my business. Bye.

Edited after response: I wrote three e-mails, and received no reply. Your deceitful pricing has nothing to do with VAT as that for DK would be an addition of 25%. You added a few euros to each item, small enough to overlook if you weren't paying attention. But don’t worry, there are plenty of other fish in the sea that want my money.

Hvor er det ekstremt dårlig stil, at bruge sine kunders personoplysninger i svar, og når man så stiler sin anmeldelse til det fornavn, der besvarer DCCs anmeldelser her, så sørger de for at slette den fortjente kritik over deres 'forglemmelser' så man betaler mere end man skal, fordi det bryder med Trustpilots regler. Det er ligeså ufint som at prøve at snyde sine kunder til at betale mere end de behøver. Usmageligt.

Opdateret: Tak for søforklaringen. Jeg har god erfaring med brug af TP i professionel sammenhæng, og ved at det er virksomheder, der kan 'flagge' anmeldelser. Det er ikke TP, der blokerer her.

Det er dårlig kundeservice, at bruge en no reply mailadresse til kundekommunikation. Det er også ekstremt dårlig kundeservice ikke at påtage sig ansvar for den manglende orientering man lover kunder. Jeg har nu kommunikeret med 'kundeservice' over 8-10 mails, hvor Marinas vigtigste opgave er at være argumenterende, ansvarsfralæggende og meget lidt kundeminded. Det er faktisk lidt vildt. Meget sjældent, at opleve SÅ ringe kundeservice. Hvis I ikke gider orientere jeres kunder omkring aftaleudløb, så lad være med at love det. Så ved man da hvad man kan forholde sig til.

Very disappointing experience with Enduravita. Their customer service does respond eventually, but it honestly feels like they read emails like the devil reads the bible i.e. completely missing the point.

Every interaction felt clueless and defensive. Even when they made clear mistakes, there was zero accountability, no proper solution offered, and no real attempt to make things right. You just end up going in circles with generic responses that solve nothing.

On top of that, I’ve seen absolutely no noticeable effect from their NMN product despite consistent use over the past 6 months. No boost in energy, recovery, focus, or anything else they market so heavily.

For a company charging premium prices, the overall experience has been frustrating and underwhelming.

Zooplus advertises “free delivery” in promotional emails, yet imposes a €12.99 surcharge the moment a parcel exceeds 30 kg. That is not a minor technicality buried in logistics policy; it is a material limitation that directly contradicts the headline promise. If delivery is conditional, it is not free. Presenting it as such is, at best, careless and, at worst, deliberately misleading.
What makes this particularly frustrating is the absence of any clear disclosure in the promotional message itself. Nowhere does it state that “free delivery” only applies up to a specific weight threshold. Customers are led to believe that shipping costs will be waived. Only later, at checkout or after the fact, does the additional fee surface. That undermines trust and creates the impression that the company relies on fine print rather than transparency.
The argument that this pertains to “standard shipping” is irrelevant when the marketing communication makes an unqualified promise. If there are exclusions, they must be stated clearly and prominently. Anything less erodes credibility.
A company operating at scale should understand that clarity in pricing is not optional. Advertising free delivery while charging a substantial surcharge contradicts the plain meaning of the offer and reflects poorly on the brand’s commitment to honest communication.

Zooplus advertises “free delivery” in promotional emails, yet imposes a €12.99 surcharge the moment a parcel exceeds 30 kg. That is not a minor technicality buried in logistics policy; it is a material limitation that directly contradicts the headline promise. If delivery is conditional, it is not free. Presenting it as such is, at best, careless and, at worst, deliberately misleading.
What makes this particularly frustrating is the absence of any clear disclosure in the promotional message itself. Nowhere does it state that “free delivery” only applies up to a specific weight threshold. Customers are led to believe that shipping costs will be waived. Only later, at checkout or after the fact, does the additional fee surface. That undermines trust and creates the impression that the company relies on fine print rather than transparency.
The argument that this pertains to “standard shipping” is irrelevant when the marketing communication makes an unqualified promise. If there are exclusions, they must be stated clearly and prominently. Anything less erodes credibility.
A company operating at scale should understand that clarity in pricing is not optional. Advertising free delivery while charging a substantial surcharge contradicts the plain meaning of the offer and reflects poorly on the brand’s commitment to honest communication.

I subscribed to HBO for the content, but apparently also signed up to beta test a streaming platform held together by hope and duct tape.

Simple settings don’t work. Just basic, everyday options that competitors figured out sometime around the invention of fire. Change a profile setting? Maybe. Maybe not. Depends on the phase of the moon.

Playback is a constant adventure. Episodes randomly stop - things that never happen on competing platforms unless your internet is powered by two cans and a string. HBO somehow manages to interrupt playback even when nothing else on my network is struggling.

Customer service is another highlight. By “customer service,” I mean a labyrinth of non-answers, broken links, and automated responses that feel designed to gently convince you to give up and reevaluate your life choices.

What’s most frustrating is that every other major streaming service just… works. You press play. It plays. Settings save. Support exists.

Great shows. Shockingly weak platform. Watching HBO feels less like streaming and more like a recurring technical challenge I didn’t ask for.

Hader, hader, hader at de ikke får styr på deres Postnord pakkeshopvælger, som kun tilbyder absurd få muligheder. Og hader endnu mere at alternativet er Budbee med deres nattesene leveringer.

Redigeret efter svar: Hvad er nu det for en løgn - jeg er ikke blevet kontaktet, og pakken blev sendt med Budbee fordi jeg ikke kan vælge min almindelige pakkeshop. Fix nu bare jeres pakkeshopvælger.

Send mig spam om at jeg SKAL ringe til jer medmindre jeg vil acceptere nye vilkår. Ved opkald, og endeligt at have kæmpet sig igennem jeres jungle af muligheder, har I indtalt en besked om at I har for travlt i øjeblikket, hvorefter forbindelsen afbrydes. Hvordan synes I selv det går? Og tænker I det kan blive vanskeligt for jer, at gennemføre den opdatering af vilkår juridisk set, når man ikke kan opponere nogen steder?!

PayPal’s customer service is practically nonexistent. Every time you contact them, you get the same script: “Don’t worry, we’ll fix this.” And every single time, nothing actually happens.

Phone support is especially frustrating. Representatives sound confident and reassuring, but it’s all talk. No follow-ups, no resolutions, no accountability. Issues remain unresolved until you either give up or waste even more time chasing the same problem again and again.

What makes this worse is that PayPal still presents itself as a “safe” and “customer-friendly” payment solution, while in reality customers are left on their own once something goes wrong. The gap between what they promise and what they deliver is enormous.

At this point, PayPal feels outdated. There are countless modern payment solutions that are faster, more transparent, and actually support their users when problems arise. Time has simply run out for PayPal.

I’m done wasting my time. Bye, PayPal.

Jeg er ekstremt utilfreds med min oplevelse hos parfumdreams.dk, og især deres måde at håndtere betaling på fremstår både uærlig og dybt useriøs.

Parfumdreams har valgt at have en 100 % integreret PayPal-betalingsløsning, men i praksis “glemmer” de belejligt nok at give kunden mulighed for at vælge valuta ved betaling. Resultatet? PayPal får frit spil til automatisk at veksle beløbet og opkræve et massivt vekselgebyr, som kunden først opdager efter betalingen er gennemført.

Det mest provokerende er, at betalingen uden problemer kunne være gennemført i DKK – helt uden gebyr – hvis blot parfumdreams havde opsat deres betalingsløsning korrekt og gennemsigtigt. I stedet overlader de det til PayPal at overfakturere deres kunder, mens de selv vasker hænder.

Som kunde bliver man aldrig tydeligt informeret om dette gebyr inden betalingen godkendes. Efter min klare opfattelse er det dybt problematisk og i strid med god forretningsskik, da skjulte eller uigennemsigtige gebyrer ikke bør kunne snige sig ind efter checkout.

Det her føles ikke som en fejl – det føles som et bevidst designvalg, der koster kunderne penge. Jeg har mistet al tillid til parfumdreams.dk og vil på ingen måde handle der igen. Der findes rigeligt med webshops, som behandler deres kunder ærligt og gennemsigtigt.