Top Finance Jobs

Process high-volume loan applications while meeting quality and compliance standards. Communicate with customers through inbound and outbound calls, email, and fax to verify information, request documentation, resolve issues, and maintain accurate account records. The role includes a three-week training program and requires strong communication, empathy, adaptability, multitasking, technology comfort, and the ability to work remotely.

Supervise loan processing representatives by managing performance metrics, reviewing quality reports, coaching employees, conducting meetings and performance reviews, identifying improvement opportunities, and supporting hiring and onboarding. The role requires leadership experience in financial services or loan operations, strong communication skills, and the ability to motivate employees and handle high-pressure situations.

Lead and develop underwriting supervisors and team leads to ensure consistent, high-quality SMB loan decisioning. Set operational strategy, manage capacity and workforce planning, drive metrics and cross-functional initiatives, serve as escalation for complex decisions, and partner with Credit, Risk, Compliance, and Product to improve policies and processes.

Lead and manage Small Business collections operations across early, mid, and late stages. Oversee senior leads, leads, and representatives; set goals, execute strategies, identify process improvements, coach staff, and partner with cross-functional teams to balance collections with customer relationships and regulatory compliance.