I am disappointed with the lack of communication and delay in processing my application. The estimated delivery date has been revised several times—initially 21 August 2026, followed by 22 August, 24 August, and 27 August. The current status now shows 15 August 2026 as the estimated delivery date, which has already passed.

My application is still showing “Under Review – Processing your application (Result)”, and as of 31 August 2026, I have not received the result or any meaningful update.

I have repeatedly attempted to contact the team through email, the customer service landline, and the “Chat with Us – AI” service, but unfortunately, I have not received a response.