So far so NOT good
Well so far, it's not been a very good experience. I ordered an e-bike based on what was stated in the listing particulars, only to notice quite a few issues from the images. I decided the bike wasn't for me, so tried to cancel the purchase....and that's when I began to realise there was something seriously wrong.
Within 1 hour of the purchase, I tried desperately and without any success, to reach Rydiqo via it's Live Chat service. I even tried a different browser and a mobile phone when it failed to load. No error message, it just does nothing! So I ended up submitting an e-form, which states it could be 24hrs before a response!!
I then tried messaging the seller, citing all of the issues with her listing. My messages appeared in the chat box, but there's nothing to say these had been received by the seller.
I wish I'd read the 1 star reviews on here before I committed to a purchase. Rydiqo seems highly dubious and somewhat unscrupulous.
On it's website, it claims 4.9/5 from 199 verified reviews, but when you come to TrustPilot, the rating is 3.3 from 7 reviews!!!! And if you run a search on TP, there's only 1 Rydiqo, and none of the reviews on the Rydiqo website, claimed to be from TP, are on there.
ADDED FOLLOWING RYDIQO's RESPONSE
ORDER NO. 1086. I have the order confirmation and, following my GENUINE TP review, a refund and order cancellation.
The CEO of Rydiqo also blocked me on LinkedIn after I tracked him down and posted the review on Rydiqo's page.
29 de julho de 2026
Avaliação não solicitada