Sizing is very inconsistent, so when you need to do an exchange it requires you to return and rebuy what you need and refunding takes about 3-4 weeks. Which is absolutely ridiculous. Would not purchas... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Teleurstellende ervaring. Ik bestelde twee jurken. Eén jurk viel qua kwaliteit tegen voor de prijs en heb ik daarom geretourneerd; de andere was helaas te groot. Op het moment van bestellen stond duid... Ver mais
A empresa respondeu
Ich möchte den Kundenservice positiv bewerten. Ich hatte eine Bestellung getätigt und erst danach bemerkt, dass ich wahrscheinlich noch einiges an Zoll bezahlen müsste. Also habe ich eine E-Mail gesch... Ver mais
A empresa respondeu
Simply my go-to store; I’ve finally found one I truly resonate with. I always find everything I need for any occasion.
Detalhes da empresa
Escrito pela empresa
Neutral colours + figure flattering cuts & materials. Shop MESHKI for the latest in fashion. FREE shipping on all AU orders $50+ & express intl shipping.
Informações de contato
Austrália
- meshki.com.au
3,3
Bom
6 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Return and Refund Timeline is insanely long
Sizing is very inconsistent, so when you need to do an exchange it requires you to return and rebuy what you need and refunding takes about 3-4 weeks. Which is absolutely ridiculous. Would not purchase again for that reason.
7 de setembro de 2026
Avaliação não solicitada
Simply my go-to store
Simply my go-to store; I’ve finally found one I truly resonate with. I always find everything I need for any occasion.
6 de setembro de 2026
Avaliação não solicitada
Awful experience
Dress took 3 weeks to come, charged for delivery. The dress came all scrunched up. So difficult to see if it suited or not. Would need to ironed or steamed. Material looked very cheap- like a child’s dress. Sizing was not correct. Then €20 to return. Will never shop again. Customer service little help
1 de setembro de 2026
Avaliação não solicitada
Absence de livraison - absence de SAV
J'ai passé commandé sur le site il y a maintenant plusieurs semaines, et ma commande ne m'a toujours pas été livrée ou remboursée. Le service client est injoignable. Le traitement de la relation client n'est clairement pas à la hauteur du prix à payer pour les articles de cette marque.
3 de julho de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Marion,
We’re really sorry to hear about your experience. We completely understand your frustration — waiting several weeks for an order without receiving your parcel or a refund, and then being unable to get the support you need, is understandably disappointing.
We agree that this is not the level of customer service we aim to provide, and we’re sorry that you’ve been left feeling that our customer relations have fallen short of the experience you should expect from MESHKI.
We’d really appreciate the opportunity to look into this personally and work towards getting this resolved for you. We’ve sent you a private message so we can obtain your order details and investigate what has happened with your delivery and refund.
We hope we can turn this experience around for you.
Kind regards,
Team MESHKI
Customer Service & Returns process is terrible.
Submitted a request to return my dress.
The returns label keeps coming up with an error so I emailed customer service.
Tell me why the first response was this:
Sheilah (MESHKI)
Aug 25, 2026, 22:41 GMT+10
Hi Kathryn,
Thank you for reaching out and letting us know about the issue with your return label.
I’m sorry for the trouble you’ve experienced with the website and completely understand how frustrating it can be when you’re unable to access your return label after successfully lodging your return.
I can confirm that your return has been lodged successfully on our end, so there’s nothing further you need to do at this stage. Once your return reaches us, it will be processed accordingly.
---‐------------
This is not the issue. The issue is that I dont have the return label.
I emailed again & this is the 2nd response:
----------------
Hi Kathryn,
Thanks for reaching out to us. I appreciate your continued patience throughout this process.
I am sorry to hear about the issue with the return label.
I have forwarded this to one of our Team Leads, who will be able to assist with this moving forward,
----------
Why is it so hard to just get the return label emailed to me.
Won't be ordering from Meshki again.
25 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Kathryn,
We’re really sorry for the frustration this has caused you. We completely understand why our initial response was disappointing — while we confirmed that your return had been successfully lodged, we missed the key issue you were contacting us about: you were unable to access your return label and simply needed the label sent to you.
We also understand that having to follow up again, only to be told the matter had been escalated, made the process feel unnecessarily difficult. This is not the level of service we want our customers to experience, particularly when the solution should have been straightforward.
We’re sorry we didn’t get this resolved for you sooner, and we appreciate you taking the time to share your experience. We’ve sent you a private message so we can look into this personally and do our best to turn this experience around for you.
Kind regards,
Team MESHKI
Pedi el vestido para la boda de mi…
Pedi el vestido para la boda de mi hermano y tardo mas de dos semanas en llegar a Madrid, mas de lo que decia que iban a tardar inicialmente. Como me lo tenia que traer una amiga a SudAmerica y no llegó, me complicó muchisimo pedir que alguien lo recoja, pagar envio, etc. al final ni me va a llegar y no lo voy a poder usar. Decepcionante
16 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Maria,
We’re truly sorry to hear about your experience, especially as you had ordered the dress for such an important occasion as your brother’s wedding. We completely understand how disappointing it must have been for the delay to impact your plans and leave you having to arrange alternative collection and shipping.
We understand that after all the effort and additional costs involved, it’s particularly frustrating that you ultimately won’t be able to receive or wear the dress for the occasion. This certainly isn’t the experience we want for our customers.
We’d really appreciate the opportunity to turn this experience around. We’ve sent you a private message so we can look into this further and assist you directly.
We sincerely apologise for the inconvenience and appreciate you taking the time to share your feedback.
Kind regards,
Team MESHKI
I’ve purchased many dresses from Meshki…
I’ve purchased many dresses from Meshki over the years and have usually loved the quality, styles, and fit, so unfortunately I was very disappointed with these two dresses: the Juliet Slinky Maxi Dress With Scarf – Ruby and the Slinky and Mesh Maxi Dress With Scarf – Burgundy.
The dresses looked beautiful in the photos, but the quality and fit were not what I’ve come to expect from Meshki. The Burgundy dress in particular was extremely bulky around the waist and almost looked as though the garment had been sewn together incorrectly. It did not sit or fit properly through the waist and hips, and the overall shape was very unflattering.
I was also disappointed with the refund. My order total was $480.02, but I only received $382.84 back, leaving almost a $100 difference that was not refunded to me. With the additional costs associated with tariffs, unfortunately no longer feels worth it.
That being said, I was very happy with the customer service I received during the return process. The staff I dealt with were very kind, helpful, and professional, and I really appreciated their assistance.
It’s disappointing because Meshki has so many beautiful dresses and I’ve had much better experiences with the brand in the past.
1 de julho de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Andrea,
Thank you for taking the time to share such detailed feedback. We’re genuinely sorry to hear that the Juliet Slinky Maxi Dress and Slinky & Mesh Maxi Dress didn’t meet the quality and fit expectations you’ve come to have from MESHKI, especially as a long-time customer.
We completely understand how disappointing it is when pieces look beautiful online but don’t feel or sit as expected when received. We also appreciate you raising your concerns regarding the refund amount and additional tariff costs, and we’ll be sure to pass this feedback on to the relevant teams.
That said, we’re so pleased to hear that our Customer Service team was kind, helpful, and professional throughout your return process. We’ll absolutely share your lovely comments with the team.
We truly appreciate your continued support over the years and hope we have the opportunity to provide you with a much better MESHKI experience in the future.
Kind regards,
Team MESHKI
Teleurstellende ervaring
Teleurstellende ervaring. Ik bestelde twee jurken. Eén jurk viel qua kwaliteit tegen voor de prijs en heb ik daarom geretourneerd; de andere was helaas te groot. Op het moment van bestellen stond duidelijk aangegeven dat retourkosten £15 (€17,95) waren. Toch werd er in totaal €41,20 ingehouden. Na meerdere e-mails heb ik dit uiteindelijk teruggekregen, maar volgens hen uit coulance. Ik had een screenshot van de retourvoorwaarden en daarin stond niets over extra kosten of belastingen. Ik vind dit niet transparant en eerlijk gezegd behoorlijk frustrerend. Voor mij geen volgende bestelling.
22 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Sunshine,
We’re really sorry to hear about your disappointing experience and completely understand your frustration, particularly around the return deductions and the lack of clarity you felt you received.
We’re glad our team was ultimately able to assist with the additional amount deducted, but we understand that having to go through several emails to resolve the matter was frustrating. We always want our policies and any applicable fees to be as clear and transparent as possible.
We also appreciate your feedback regarding the quality and sizing of the dresses. We’ll be sure to pass your comments on to the relevant teams, as feedback like this helps us identify areas where we can improve.
We’re sorry to hear that this experience has affected your confidence in shopping with MESHKI, and we genuinely appreciate you giving us a try.
Kind regards,
Team MESHKI
Dommage qu’on ne puisse pas évaluer…
Dommage qu’on ne puisse pas évaluer moins. Une robe de mariée commandée, jamais reçue. Le service client me laisse avec des « nous sommes toujours en recherche du colis ».
Une honte
21 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Oceane,
We’re truly sorry to hear about your experience. We completely understand how upsetting and frustrating it must be to have ordered a wedding dress and not received it, especially with such an important occasion involved.
We sincerely apologise that our updates left you feeling like you weren’t receiving the support or resolution you needed. We understand how disappointing it is to repeatedly hear that the package is still being located.
We’d really like the opportunity to look into this further and work towards a resolution. We’ve sent you a private message so we can assist you directly and hopefully turn this experience around.
Kind regards,
Team MESHKI
Very disappointing customer service, will no longer be shopping from Meshki
I shop from MESHKI frequently and have spent over £1,000 with the brand within the past month alone, so I was genuinely disappointed by my experience on this occasion.
I placed an order for multiple items, and free standard shipping was automatically selected rather than express. Less than 24 hours later, I contacted customer support to ask whether the shipping method could be changed to express, and I was more than happy to pay the difference.
Unfortunately, my experience with Sarah from customer support was extremely disappointing. Rather than trying to find a solution or offering any alternatives, she repeatedly gave me the same response without any flexibility or willingness to help.
I contacted the courier at the time and was told that my order had not yet been picked up, which made the situation even more frustrating. MESHKI could have either cancelled the order and allowed me to place a new one with express shipping, or simply changed the shipping method and allowed me to pay the difference.
I understand that policies exist, but good customer service is also about looking at the circumstances and trying to find a reasonable solution. Unfortunately, Sarah was completely unhelpful and made no effort to explore any alternatives.
Considering how much I have spent with MESHKI recently, this is absolutely not the level of customer service I expected. It has genuinely put me off shopping with the brand, and I will not be purchasing from MESHKI moving forward. Very disappointing experience.
19 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Reni,
We’re genuinely sorry to hear about your experience, especially as a valued MESHKI customer who has supported our brand so consistently. We completely understand how disappointing and frustrating it must have been to feel that your concerns weren’t heard or that alternative solutions weren’t explored.
While there are processes we need to follow once an order has been placed and entered fulfilment, we absolutely agree that the way we communicate these policies is just as important. We’re sorry that your interaction with our customer service team left you feeling unsupported, as this is not the level of service we want our customers to receive.
We’d really appreciate the opportunity to turn this experience around. We’ve sent you a private message so we can look into this further and see how we can assist.
Kind regards,
Team MESHKI
Very disappointed to learn £15 would be…
Very disappointed to learn £15 would be deducted from my refund just to return one item. Cheap looking material and strange sizing. Would not use again or recommend.
1 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Faye,
We’re really sorry to hear that you were disappointed with your order. We completely understand how frustrating it can feel to receive an item that doesn’t meet your expectations, particularly when you’re then faced with a return fee.
The £15 return fee is part of our returns policy and is outlined on our website before an order is placed. We appreciate that this may not make the experience any less disappointing, but we do want to be transparent about our policy.
We’re also sorry to hear that the material and sizing weren’t what you expected. We genuinely value your feedback and will pass your comments on to our team as we’re always looking for ways to improve.
Kind regards,
Team MESHKI
Returns cost an arm & leg
Cut £15 for returns and £50 for 'duties' - I have been asking for a receipt/proof of duties Meshki has paid but they keep sending me an invoice. I've paid £80+ for a return. I wouldn't recommend.
3 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Ayesha,
We’re really sorry to hear how frustrating this experience has been, especially after already paying a significant amount for your order and return. We completely understand why you’d want clarity around the duties charged.
The £15 return fee is part of our returns policy and is outlined on our website prior to purchase. Duties and taxes are also separate charges associated with international orders and are applied in accordance with the applicable customs requirements.
We’re sorry that our previous responses did not provide the clarity you were looking for regarding the duties documentation. We appreciate your feedback and understand how disappointing this experience has been.
Kind regards,
Team MESHKI
I just discovered this brand and…
I just discovered this brand and ordered a dress. The Amelia bubble dress I believe it's called. It is 10 times more beautiful in person than the photo. You have to follow the sizing chart carefully it is exact! Absolutely beautiful quality, very nicely made, gorgeous fabric. I knew it was not returnable when I purchased it as it was on Final sale. I'm so happy I took the chance. Absolutely stunning. It's much poofier than the photo. I wore it to a party and felt like the prettiest girl in the room. I'm not, but I felt like it and got so many compliments on the dress. Great experience. Thank you
7 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Ilyse,
Thank you so much for sharing such a wonderful review! We’re absolutely thrilled to hear how much you love the Amelia Bubble Dress and that it made you feel like the prettiest girl in the room!
It’s wonderful to know the quality, fabric, fit, and beautiful volume exceeded your expectations. We’re especially happy that you took a chance on a final-sale piece and that it turned out to be everything you hoped for.
Thank you for trusting us and for sharing your experience. We hope you continue to feel absolutely stunning in your dress!
Kind regards,
Team MESHKI
Meshki is my number one store for…
Meshki is my number one store for dresses - I always trust I am getting the best quality. I’ve been really lucky to have loved the dresses I have bought from meshki! I am a big busted curvy girl who has a hard time finding dresses but I don’t have a single complaint about the dresses I have bought.
13 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Paige,
Thank you so much for leaving us a review!
We’re thrilled to hear that MESHKI is your number one destination for dresses and that you can always count on us for quality and fit.
We especially love hearing that you’ve found styles that make you feel confident and comfortable. We know finding the perfect dress can be a challenge, so it means the world to know you’ve had such a positive experience with your MESHKI pieces.
Thank you for your continued support and for trusting us with your wardrobe!
Kind regards,
Team MESHKI
Isaac and the team at meshki are…
Isaac and the team at meshki are amazing! I ordered several times for my wedding and then again for baby shower. They were so helpful when I needed to return and gave great customer service when it came to using my credit. Love this team and will remain a loyal customer!
1 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Clare,
Thank you so much for your lovely review!
We’re absolutely delighted to hear that Isaac and the MESHKI team were able to make your shopping experience so smooth and supportive, especially for such special occasions as your wedding and baby shower.
It means so much to know that you felt well looked after through your returns and store credit. We’re incredibly grateful for your loyalty and continued support, and we can’t wait to be part of many more special moments with you!
Wishing you all the very best for this exciting new chapter!
Kind regards,
Team MESHKI
⚠️ Très mauvaise expérience, je déconseille fortement
Commande passée le 30 juin, jamais reçue. Le transporteur Colis Privé m’a confirmé que le colis était perdu, mais malgré cela, MESHKI refuse de me rembourser en se basant uniquement sur le fait que la livraison apparaît comme effectuée dans leur système.
Aucune preuve réelle de livraison, aucune photo, et pourtant ils considèrent que le problème est réglé. Une situation totalement inadmissible.
Pour ma part, je déconseille fortement cette marque. Soyez prudents avant de commander.
11 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi there,
We’re really sorry to hear about this experience. We completely understand how frustrating it must be to have the carrier confirm that your parcel was lost, yet still feel that you haven’t received the support or resolution you expected.
We’d genuinely like the opportunity to look into your order and the carrier’s confirmation so we can better understand what happened and see how we can turn this experience around. We’ve sent you a private message to gather some more details and have our team investigate this directly.
Thank you for bringing this to our attention. We’re sorry for the frustration caused and hope we can assist you further.
Kind regards,
Team MESHKI
Shocking
Shocking , can’t exchange I fell pregnant jacket was too big then I couldn’t even exchange lost money on that then… I bought a top and skirt didn’t look like the image and you can’t return for even a store credit!!!! I asked if it’s true to size they lied
10 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Love,
We’re really sorry to hear about your experience, and we completely understand how frustrating this must have been, especially during such an important time.
We’d genuinely like the opportunity to look into what happened with your order and see how we can turn this experience around. We’ve sent you a private message to get a few more details so our team can investigate this further and assist you directly.
Thank you for bringing this to our attention — we hope we can make things right for you.
Kind regards,
Team MESHKI
Please avoid
I would not recommend ordering from Meshki, whilst the dresses are nice enough, they have extortionate custom and return fees - I ordered three dresses for a wedding, none of which were quite right, and it cost me over £70 to return them. So essentially £70 just to order and try on some dresses - please avoid!
10 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi JM,
We’re really sorry to hear that your experience left you feeling this way. We completely understand how disappointing it is when you order multiple options for an important occasion and none of them turn out to be quite right, especially when additional costs are involved.
We’d really appreciate the opportunity to look into your experience and better understand what happened. We’ve sent you a private message to gather some more details and see how we can turn this around for you.
Thank you for taking the time to share your feedback with us — we truly value it and hope we can assist further.
Kind regards,
Team MESHKI
I ordered a dress from here that was on…
I ordered a dress from here that was on sale for a wedding I had coming up in a couple of weeks. For a whole week I received various emails about how they were sorry it was taking longer than normal to send out my dress and a guarantee it would be shipped soon. Finally, one whole week later, they informed me that there was an inventory error and they actually did not have the dress I ordered and issued me a refund. At this point it was too late to order a new dress and have it get here on time.
I asked if they could at least honor my purchase price in a different color and they said they had already issued the refund. They told me they were giving me a 10% discount for the inconvenience, but looking at their website literally anyone can get a 10% discount by just signing up for email. It doesn’t even cover shipping.
I already thought the price was way too high for a 100% polyester dress, with the additional pain of conducting terrible business on top of it I will absolutely not be purchasing anything else from them in the future
6 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Isabella,
We’re truly sorry to hear about your experience. We completely understand how frustrating and disappointing this must have been, especially with your wedding approaching and after receiving multiple updates that your order would be shipped soon.
We sincerely apologise for the inventory error and for the inconvenience it caused when the dress was ultimately unavailable. We also understand your frustration with the resolution offered, and we’re sorry it didn’t feel meaningful given the circumstances.
We’d really appreciate the opportunity to look into this further and see if there’s a way we can turn this experience around. We’ve sent you a private message to gather more details and have our team review what happened.
Thank you for bringing this to our attention — we hope to have the opportunity to make this right.
Kind regards,
Team MESHKI
NE COMMANDEZ JAMAIS SUR CE SITE
NE COMMANDEZ JAMAIS SUR CE SITE ! Commande effectuée le 31 mars. Plusieurs avis laissés. Ils font semblant de vous demander des informations supplémentaires pour ensuite ne jamais donner suite.
J’ai appelé, envoyé des mails, écrit des avis toujours sans réponse et sans robe ..
7 de agosto de 2026
Avaliação não solicitada
Resposta da MESHKI
Hi Eva,
We’re really sorry to hear about this experience. We completely understand how frustrating it must be to have placed your order and made multiple attempts to contact our team without receiving the follow-up or support you expected.
We’re especially sorry that you’ve been left without your dress and without clear communication. We’d genuinely like the opportunity to look into your order and see how we can turn this experience around. We’ve sent you a private message to gather some more details so our team can investigate this directly.
Thank you for bringing this to our attention — we hope we can assist and work toward a resolution.
Kind regards,
Team MESHKI
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.