DL

Daniel Libermann

Angola

Avaliações

Avaliação sobre IONOS | ionos.com


Avaliado com 1 de um total de 5 estrelas

Problema com o pagamento

Problema com o pagamento, sou usuário novo quis usar os serviços desta empresa mas eles simplesmente fizeram a cobrança sem dar me o serviço, peço que resolvam urgente pois isso é errado.

15 de abril de 2025
Avaliação não solicitada

Resposta da IONOS | ionos.com

HI Daniel,

We always strive to deliver the best possible experience, and we sincerely apologize that your recent experience fell short of our usual standards.

We're eager to assist further and address any concerns you may have. However, as I currently lack sufficient information to locate your account, I've sent you a request for your Customer ID. Alternatively, if you prefer, you can email us at Help@IONOS.com with the subject line "Trustpilot Review" to provide your account details. We're committed to resolving this matter promptly and to your satisfaction.

Thank you for sharing your feedback with us, and we look forward to hearing from you soon.
-Tara, IONOS