Very disappointing experience. I would not rent from this company again.

From the beginning, the person assisting me was not helpful. I specifically asked if they could check my car insurance from my home country to see whether any of my existing coverage could apply, but they didn’t even want to review it. Instead, I ended up having to pay significantly more for their insurance.

The condition of the car was also concerning. The brakes are extremely sensitive and do not feel normal or safe. Pressing the brake pedal with moderate pressure causes the car to brake very suddenly and aggressively, making it uncomfortable and difficult to drive smoothly.

The fuel situation was also frustrating. I had barely pulled out of their parking lot and driven less than two miles when the first bar on the fuel gauge had already disappeared. That immediately made me question how accurately the fuel level was represented when I received the car.

The passenger door is also extremely stiff and gets stuck, making it unnecessarily difficult to open and close.

For a rental where I ended up paying considerably more than expected, I expected much better customer service and, most importantly, a vehicle in better condition. Based on my experience, I would not recommend renting from this company.