Non-delivery, poor service, zero support, commercial bad practice, you will lose your money!
This is an absolutely disgusting commercial practice. Looking for a substitute for eBay in Europe, found this website.
I bought an item; the seller sent it right away, and what happened? Vinted's extremely low-cost, poor-quality delivery company just sits on the product without moving it. Probably waiting for a big, bulky order to send everything at once. It says it takes 25 business days (! -- yes, inside EU) to deliver a parcel that is right next door. And then, you have 2 days to complain, or they will never refund your money.
And by the way, the shipping company is a reliable, famous one. This happens only with Vinted orders, with paid delivery, because this company probably squeezes the most out of the shipping company, just like they do with all sellers and buyers on its platform.
Customer support, after you made your payment, is of course non-existent. They just copy and paste FAQs and close the chat. You reopen it, and they close it again. It's so funny!
Do not be stupid like me, and do not use this platform. You will regret it immensely. Don't believe me? Check the other reviews here, looks like they do a poor job with sellers too.
Did you notice how they separate the company by country here? So they can keep a good rating with low-population countries, and the bigger countries' (more orders) extremely low rating gets hidden, visually, when you research them.
Should have checked it here before. Lesson learned. Do not make my mistake!
ORDER (inbox) 24429533681