Hey Ava,

We sincerely apologize for any inconvenience you experienced whilst trying to receive the items you ordered from BloxPlaza.

At BloxPlaza, we are committed to providing exceptional service to all our customers, and we are truly saddened that we were unable to meet that standard in your case.

Please note that you can request a refund by reaching out to us at support@bloxplaza.com, and our team will gladly assist you further.

Best regards,
The BloxPlaza Team