Ordered parts. Took the money immediately.

Dispatch date past. Emailed them. Delivery date past, emailed them. Waited a further 3 working days, emailed them. No one picks up the phone.

My last email said if I didn't hear back urgently I'd be talking to my credit card company to organise a charge back. Which looks like what I'm going to have to do, because I can't contact them at all to discuss my order.

You want to give people the benefit of the doubt. But looking at many other reviews. It seems like they just do this sometimes and don't appear to care.

Don't do what I did. Seriously think about id you can get what you need from somewhere else. Never experienced this with any company ever. Customer service doesn't exist.

I didn't order parts, delivered whenever, the contract of sale said dispatch within 5 working days, entirely in breach of that now. Absolutely appalling.