Delivered costs and return costs are 7€ each. Insane. I have never heard of such high costs
29 July 2026
Reply from Jotex Deutschland
Hi Nadine,
Thank you for your feedback.
As we ship all orders from Sweden, the delivery and return fees reflect the actual costs for international shipping from our warehouse, including transportation and handling. We do our best to keep these costs as low as possible while ensuring reliable delivery and return options.
If you return your entire order, we will refund the original shipping cost and only charge the return shipping fee.
If you return only part of your order, both the original shipping cost and the return shipping fee will apply.