I absolutely adore Miss Mary's products but not its customer service. I have ordered two products with the sole intention of wearing them together, one was a bit deceiving in size and appearance but I told myself that was on me, the other product never arrived. I initially received an email stating that my order was split and after that no update. I had to initiate a support request and speak to a bot, receive a couple of useless automatic replies and after considerable delay was informed that the remainder of my order would not be delivered after all. MM gave me a discount voucher for 10% as a 'compensation'which I found arrogant indeed. For an order created on June 28th and confirmed not being fully delivered on July 20th! As many businesses have learnt it the hard way, success brings complacence and complacence brings failure. I wish MM will be able to rectify its current business practices and especially customer service handling before it's too late.