Product, i.e. trainers were absolute garbage and material started to tear after only 6 months of very limited use, the Next Ruth Face will not do anything as no receipt available, who keeps receipts for such periods.
Fair to say they have no confidence in their shoddy products, hence they look for any excuse not even to look at the defective product. The North Face are an old and spent product, try looking at the newer and better products now available across the arena and North Face will be a distant product, especially on current performance….